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Technical Support Engineer I

Employer
Bartech Group
Location
Menomonee Falls
Salary
26.50 USD Hourly

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Job Description

Compensation (Range): $26.50/ hour

If you are an experienced Technical Support Engineer 1 looking for a position with a leading company, Bartech can help! We are a leading staffing firm and our clients include some over the nation's biggest companies. Our client has a need for a Technical Support Engineer 1. This is a contract position; however, it is not uncommon for assignments to transition into permanent positions with our client companies. If you have the background we are looking for, and you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!

Applicant must be eligible to work in the US for immediate opening. For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our end client.

Technical Support Engineer 1

Job Responsibilities

Your specific duties as a Technical Support Engineer 1 will include:

  • Provide post sale and presale technical support for VFDs
  • Provide verbal and written technical support for internal and external customers
  • Effectively communicate product value proposition and product line strategies
  • Help the team meet KPIs (key performance indicators)
  • Ability to perform assigned duties in a team atmosphere while also having the ability to work independently
  • Ability to use internal software applications including MFgPro, C360 CRM, Access TRC call log, Enovia and Vista
  • Participate in the development and/or maintenance of product support resources (i.e. self-service knowledge base, application notes, catalogs)
  • Ability to work flexible hours to support emergency customer situations



Technical Support Engineer 1

Job Requirements

As a Technical Support Engineer 1, you must represent our company well by being responsible, punctual, and motivated to go above and beyond the call of duty. You must also be highly detail-oriented and organized with excellent analytic and problem-solving abilities. It is also important that you display excellent verbal and written communication and interpersonal skills.

  • Technical knowledge
  • Self-management skills
  • Communication skills
  • Computer skills
  • BS degree in engineering
  • VFD experience
  • Legally authorized to work in the United States without company sponsorship
  • Ability to work flexible hours (8:00 AM - 6:00 PM ET; remote phone support required on a rotating basis nights and weekends)
  • Automation technical knowledge (PLCs, HMIs and communication protocols)
  • Electrical or Mechanical Engineering degree

Technical Support Engineer 1

Benefits

As a Technical Support Engineer 1 with Bartech, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment. Your hard work and professional dedication will be rewarded with competitive compensation, including benefits.

Available benefits for Technical Support Engineer 1 Position may include (but are not limited to):

  • Exceptional medical, dental, and vision
  • 401(k)

Make the most of your experience!

Apply now!

Keywords: Tech Support, Technical Support, Tech Engineer, VFD



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