Director Of Retail Operations

We are now hiring a Director of Retail Operations.

Apply today; Bluegreen Vacations is hiring immediately!

Schedule: 8:30-5:00 PM, to include weekends and holidays

Location: S944 Christmas Mountain Rd, Wisconsin Dells, WI 53965

Check out our Resort here: Christmas Mountain Village

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Be part of a team committed to creating lasting vacation memories!

Learn more about our DNA; click here: #PowerOfVacation

JOB SUMMARY:

The Director of Retail Operations supports and oversees the revenue-producing retail operations at Christmas Mountain Village. Your areas of management; Golf, Ski, Food & Beverage, Pro Shop Retail, and Marketing Operations with oversight of these outlets to drive revenue performance.

WHAT YOU WILL DO:

• Profitability of business unit or retails outlets, Ski, Golf, F&B, Proshop
• Manager & exempt employee development
• Sales & marketing strategies
• Strategic community relationships and Brand Standards
• Develop and provide measurement of campaign and overall marketing investment impact from prospecting all the way through to the actual booking of new/incremental revenue
• Assists in the development and implementation of advertising and promotional campaigns designed to generate membership sales.
• Assists in coordination of all club events to include invitations, mailings and other publicity. Maintains and develop strong relationships with current members to encourage participation in club events and maintain a high level of member satisfaction. Participates in events to ensure member engagement, identify and capture additional opportunities for member recruitment
• Ensures, and is fully accountable for budgeted food sales, beverage sales, labor costs and profitability.
• Utilizes daily, weekly, quarterly and annual financial reporting tools.
• Targets areas of excess cost; Works with management team to maximize profitability through targeted, organized approach.
• Takes responsibility for P&L management and strives for positive results every month.

YOUR BACKGROUND:

• 2+ years of retail management experience in a related environment- preferably in golf or ski operations.
• 2+ years of F&B Management
• Must be familiar with the daily operations of a retail outlet, including managing budgets and financials.
• Customer service leadership
• Valid Driver's License
• MSOffice Suite
• Always maintain professional conduct and appearance.
• Detailed-oriented with strong analytical and problem-solving skills.
• Ability to think strategically and analyze information timely and accurately.
• Excellent interpersonal communication skills to deal effectively with all levels of the business organization.
• Strong verbal and written communication skills.
• Self-motivated, detail-oriented and able to delegate work assignments in an organized fashion.
• Ability to anticipate and assess guests needs and is sociable and outgoing with people.
• Remain calm and composed in demanding and stressful work situations.
• Flexible or adaptable under changing conditions, priorities, and unexpected situations.

BENEFITS YOU'LL ENJOY:

• Medical, Dental, Vision Insurance, and 401k match. For more, click here: Benefits
• Four weeks of Paid-Time Off
• Associate safety-first approach