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Sr. Customer Service Representative

Employer
Robert Half
Location
Eden Prairie
Salary
14.00 - 16.00 USD Hourly

View more

Ref ID: 02017885

Classification: Customer Service Rep.

Compensation: $14.00 to $16.00 hourly

Robert Half Talent Solutions is looking for a Sr. Customer Service Representative for an established Fortune 500 organization in the south metro. Responsibilities will include working directly with carriers to manage and execute the daily shipment of freight for customers, maintaining accuracy of shipment information, and problem resolution. The ideal candidate will have strong communication skills and the ability to develop and grow relationships with clients. This role provides an excellent opportunity to start your career in logistics, with opportunities to grow.

Job Responsibilities

???Understand the processes involved in international shipping

???Assist customers with inquiries and problem resolution

???Update and maintain customer records, reports, documentation

???Perform documentation collection and maintain accuracy

???Ensure adherence to customer and company standards



Job Requirements:

Requirements:

???Ability to work in a fast-paced and deadline-driven office environment

???Strong attention to detail

???Excellent verbal & written communication skills and phone etiquette

???Ability to multi-task and manage time effectively

???Exceptional customer service skills

???Proficient in Microsoft Office (Word, Excel, and Outlook)

???Knowledge or interest in Supply Chain



Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( ).

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