Customer Service Representatives

Ref ID: 02885711

Classification: Customer Service Representative

Compensation: $15.00 to $18.00 hourly

Customer Service Representative Openings!

Robert Half is currently searching for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position is based in a dynamic and fast-paced environment. This could be the Winsted, Minnesota Customer Service Representative position you're looking for, if you're available for a long-term contract / temporary engagement.

Your responsibilities in this role

- Manage the fielding and sending of important written business correspondence

- Organize and route incoming telephone calls

- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

- Contribute accurate, friendly customer service in a timely fashion

Job Requirements:
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

- Solid understanding of navigating basic office equipment and protocols

- Proven experience going the extra mile to solve complex customer inquiries via extensive research

- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

- Strong customer service and office administrative skills

- Experience with Microsoft Office required

- Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

- Enthusiastic attitude and an engaging businesslike approach

- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

- Excellent communication and organizational skills

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( ).