Solution Analyst (Process Improvement Technology)

Bobcat Company
West Fargo, ND
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Closing date
Oct 2, 2021

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Job Details

Job Information

The PIT Solution Analyst will focus on defining scope and requirements, isolating key issues, reviewing possible solutions, and presenting a recommendation. They must have a strong understanding of the technologies and solutions that support the teams and processes across multiple sites, and able to translate business needs and functional requirements into solutions.  The successful candidate must be able to document, design and implement major business processes as well as define new processes, procedures and technologies.  The PIT Solution Analyst is also responsible for partnering and building relationships within the organization with the primary objective of providing enhanced organizational capabilities.

Role & Responsibility

  • Support process/solution development, improvements and implementation on a site and organizational unit including any adaptations or variants together with Process & Solution key users
  • Bring business knowledge and needs /requirements from the local site to the regional team or global functional team
  • Collect, propose, and help prioritize change requests from the local site and organizational unit towards Solution Council
  • Participate in process acceptance tests 
  • Analyze business issues and business requests from a process and solution perspective from the local site before initiating a formal change request 
  • Identify root cause to define process and solution improvement area and propose solution for local site or escalate
  • Communicate and anchor process improvement proposals at the local site/organization
  • Support implementation of standard process/es at local site/organization 
  • Perform process or solution trainings and give support to process users at the local site/organization 
  • Participate in Solution Council meetings
  • Participate Solution management Meetings together with key users
  • Represent the users in user/reference groups where key users not available
  • Lead local key users in Securing deliveries, Supporting Change Request handling 

  • Maintain relationship with regional and global affiliates & BU’s for systems which are global in scope
  • Build strong relationships with power users within business functions
  • Development and mentoring of business process management capabilities in PIT and BU teams
  • Apply knowledge of external markets/trends and new technology to daily role

Solution Delivery
  • Lead or participate in the fit gap analysis of existing processes
  • Manage business analysts and key users and coordinate with business to make sure to bring all required knowledge about business processes on the project
  • Identify and define detailed product requirements and use case
  • Set up and maintain functional requirement documentation
  • Develop metrics and KPIs to manage day-to-day business operations
  • Facilitate operational efficiency, improve organizational communication and overall customer service

Job Requirement

  • Bachelor’s degree in related field/discipline and/or relevant experience implementing business process change and leading teams
  • 5+ years related experience, including accounting/finance functional experience.
  • Travel Standard
  • Business process management experience
  • Management experience
  • Project management
  • Process discovery and documentation
  • Ability to analyze and design business processes 
  • Process improvement vision
  • Process performance management
  • Ability to develop product requirements based on input gathered from a variety of sources including analysis results and feedback from the user community 
  • Ability to develop test conditions and expected results based on the application requirements 
  • Ability to review project deliverables for completeness and quality, and compliance with established project standards

Doosan Bobcat North America will not sponsor applicants for work visas, nor provide any OPT, CPT or other immigration support, for this position.


As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more. 

Doosan Bobcat North America is home to world-renowned brands, including Bobcat® compact equipment, Doosan® portable power products, Ryan® and Steiner® grounds maintenance equipment and Geith® attachments. Doosan Bobcat North America is a tradename of Clark Equipment Company.

Doosan is committed to a diverse workforce and is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 701-241-8700. Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.

Beware of Fraudulent Job Offers and Solicitations

Any legitimate job offer will be preceded by an official selection process.

Nearest Major Market: Fargo


Our people power our progress. Keeping our company moving forward means empowering employees with opportunities to grow and the resources necessary to be happy, healthy and productive. That’s why we offer our people a competitive and comprehensive benefits package. Here, you’ll enjoy full health coverage, paid time off, income protection, employee discounts on certain consumer goods, tuition reimbursement and more.

How do different cultures play a part in your organization?

Our North American headquarters is located in North Dakota, where we started the compact equipment industry. But our locations span the entire globe – dealers, manufacturing facilities and corporate offices – where innovation is driven forward worldwide. To continue expanding our reach, we’ve opened the Global Collaboration Center in the heart of downtown Minneapolis.

What skills, education, and experiences does your ideal candidate(s) have?

•Education Required: High School Diploma or Equivalent
•These are entry level opportunities
•Must be able to follow established methods and procedures and perform work accordingly. Must have the ability to work rapidly and under time pressure for extended periods of time in order to meet build requirements. Must possess the ability to read build sheets and blueprints.
•The ability to communicate with supervisors and fellow workers in both written and verbal forms at a level normally acquired through the completion of a high school diploma or GED is required.
•Job specific skills, techniques and safe work and equipment operating practices are learned through on-the-job and classroom training. General instructions are given on recurring duties, operations and assignments; detailed instructions are given on new duties, operations and assignments.

How would you describe the company leadership/team management? Our employees are the driving force behind our brand. We cultivate an environment where they feel valued and build their career while working for an industry leader. Career opportunities include positions in our corporate offices and manufacturing facilities. We also have a highly-competitive internship and co-op program. Your opportunity to contribute to the future of the compact equipment industry is right here.

Where do you see the company/organization in the upcoming years?

What do you feel candidates need to know about the company before applying?

Our success is powered by our people. Plain and simple. Their dedication and passion for empowering customers to accomplish more is what drives our continued industry leadership. Our integrated, global team of employees and dedicated dealers work together to deliver the best products and services; making lives, businesses and communities better and stronger.

Bobcat Company is both an employer and partner of choice, and we pride ourselves in attracting, retaining and developing top-tier talent and dealers to drive our mission forward.

Find Us
West Fargo
North Dakota

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