IT Business Analyst Finance & Accounting (Dynamics 365)

Description:
IT Business Analyst Finance & Accounting (Dynamics 365)Springs Window Fashions has been part of the window treatments industry since 1939. Headquartered in Middleton WI, we have over 8,000 associates and 18 locations worldwide. Our products are available in nearly every major retailer, in thousands of designer showrooms and showcased in large commercial buildings. Our company is privately owned with products marketed across a broad portfolio of brands including Bali, Graber, SunSetter and Mecho. We pride ourselves as The Best Experience Company, striving to provide the best experience for our consumers, channel partners, and associates. Job Summary:This position will serve as the primary IT support of the Dynamics Finance and Operations (D365 F) platform. This role will oversee the administration, maintenance, field support, customization and configuration of the environment during our implementation and post go live support. S/he will partner with internal teams to assess system requests, assist with system trainings as needed and recommend solutions to enhance operational efficiency Work with business users to collect and document requirements and use the requirements to design, configure and test projects related to ERP business applications to ensure an optimal solution. Throughout the process, the IT Business Analyst will troubleshoot issues, meet with business users regularly to verify solutions, and train users on resultsJob Duties and Expectations:Provide support for Dynamics 365 application front end users and IT related back end supportAct as liaison between finance/accounting business and IT to support business needs via technical solutionsPerform business analyst work, document business requirements, and develop functional and technical specifications/designsWrite functional business requirements for developmentPerform unit and integration testing for configuration and end to end business processesWork with business partners throughout the process to ensure solutions meet business requirementsTroubleshoot and resolve issues in a timely mannerAnalyze, track and remediate root causes of defectsOngoing responsibility of production support in the ERP functional modules assignedPerform design, configuration and testing of assigned core ERP modulesParticipate in the design of any integration related to assigned functional modulesCreate and run reports using report writer and report painterIntegrates quality at the source thinking and activities in daily, individual, team and project work Utilizes quality/process tools and methodology in daily individual work Utilizes quality/process tools and methodology on teamsDefines and documents individual processes within sphere of controlEnsures that others are trained as back-ups on (processes) within the area/departmentImproves processes within sphere of controlIdentifies waste and rework and enacts plan to improve/solveChecks satisfaction of internal customers through use of quality tools and Customer/Supplier metrics

Requirements:
Education and Experience* Bachelor's degree in Information Technology or related business field required* Minimum 4 years of Business Analysis experienceExperience preferred in IT Business Analyst position supporting finance/accounting areas within a manufacturing organizationExperience preferred in Dynamics 365 Finance and Operations/ D365 AX 2012Knowledge, Skills, and AbilitiesExperience with D365 F functionality and standard processes within the systemExperience preferred with BYOD, Microsoft LCS, SQL and D365 Data ManagementFinance/Accounting business knowledge and process design skillsStrong knowledge and experience with functional business requirements to define scope and system boundaries, recommend alternative methods to achieve complex system requirements and estimate resource implications of requirements at a high levelAbility to translate functional business requirements into process and technical specificationsAbility to analyze problems and provide clear recommendationsStrong organizational skillsExperience in Agile methodology with SCRUM processExcellent communication skills, written and verbalSolid interpersonal skillsMust be able to work independently as well as a team player and can manage own workloadAble to multi-task and work under tight deadlinesMust be an effective problem solverUp to 5% travel may be requiredQuality Uses Agile project plan and project schedule methodologyClearly defines and utilizes processes in daily workKnows SFW team structure, roles and responsibilitiesIntegrates process methodology into daily work; MPI, QAT, 5S, 6D, etcLooks for innovative ways to streamline work processes across the division and involves stakeholdersIdentifies gaps using tools such as Baldridge criteria, WI Forward Award criteria, GPTW, IDP etcEstablishes forums to share best practicesUses dept and company scorecard and other metricsMeasures own work to plan and reports out at a micro and macro levelBehavioral Competencies:Ensures AccountabilityHolding self and others accountable to meet commitmentsDrive EngagementCreating a climate where people are motivated to do their best to help the organization achieve its objectivesInstill TrustGaining the confidence and trust of others through honesty, integrity, and authenticityDrive ResultsConsistently achieving results, even under tough circumstancesConsumer/Customer FocusBuilding strong customer relationships and delivering on customer-centric solutionsCritical ThinkingMaking Sense of complex, high quantity, and sometimes contradictory information to effectively solve problemsBeing ResilientRebounding from setbacks and adversity when facing difficult situationsOptimize Work ProcessesKnowing the most effective and efficient processes to get things done, with a focus on continuous improvement