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Hotel Maintenance

Employer
CSM Corporation
Location
Waukesha
Salary
Competitive

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This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of quality to ensure guest satisfaction.

* Learns and demonstrates the ability to maintain property assets.
* Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures.
* Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.
* Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service.
* Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance.
* Personally sets a strong example for other associate through exceptional guest service.
* Assesses and evaluates property assets through preventative maintenance.
* Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions.
* Works with the Chief Engineer to learn, understand and execute on all engineering SOP's.
* Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.
* Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.
* Drives carts, bobcats, and ice surfacing machines.
* Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Uses personal protective equipment when needed.
* Follows all CSM procedures for guest/associate incidents.
* Knowledgeable of hotel emergency procedures.
* Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer.
* Adheres to CSM attendance policy, general work rules and department procedures.
* Attends all required department and hotel meetings.

Competencies/Skills Required: 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.

Education: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. Must have a current and valid drivers' license with safe driving record.

Physical Requirements: Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift.

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