Patient Access Representative | Casual

Position Requirements:

• Knowledge and training equivalent to completion of a high school education including typing and clerical courses.
• Knowledge of office procedures and medical terminology; effective human relations skills and the ability to react calmly and efficiently in emergency situations.
• Ability to effectively communicate in English, both verbally and in writing, and act in a positive, professional manner.
• Must be able to pass background study through the Minnesota Department of Human Services.

Principal Accountabilities:

• Answer hospital switchboard; screen and refer calls; receive and direct the general public to appropriate place or department personnel; provide general information regarding Perham Health and Perham Living, as well as department functions and procedures; explain hospital regulations relative to visiting hours, charges, payment of bills, insurance coverage, etc.
• Monitor various onsite alarms for the hospital.
• Functions as an admissions/discharge clerk by preparing admission forms and fulfilling record keeping procedures from, when possible, direct interviews with patients, or other information finding mechanisms available.
• Be responsible for a variety of data processing duties including data entry of admissions, entering demographic updates, entering charges, running reports. Work various WQ's.
• Performs clerical duties as necessary including, but not limited to, accepting payments, balancing the cash drawer, preparing deposits, sorting mail, typing, scanning, mailing, etc.

Work Schedule: Various day, evening, and overnight shifts.

Pay Range: Competitive pay offered.