Office Assistant

Starting wage for this position is $17 per hour, depending on education, knowledge and experience. Shifts are Monday through Friday, with the possibility to fill in on weekends.

POSITION CLASSIFICATION: Full time
SALARY CLASSIFICATION: Non-Exempt
SUPERVISOR: Director of Harmony Visitation Center Program

POSITION PRIMARY PURPOSE:
To provide programming to families in need of visitation and exchange services. Complete documentation reports for all visitation and exchange services. Maintain client and office files, including payment schedules. Provide direction to staff when needed.

QUALIFICATIONS:
Associate Degree in Human Service related field or equivalent work experience. Ability to relate to families and acceptance of the population served. Computer skills are necessary. Must successfully complete a criminal history background check.

Necessary Knowledge, Skills and Abilities
* Working knowledge of child development and/or care giving role to children
* Working Knowledge of the dynamics and laws of separation, divorce and child welfare
* Working knowledge of direct service programming to victims of domestic and sexual violence
* Ability to work independently
* Skilled in managing crisis situations, and communication of difficult topics
* Ability to establish and maintain effective working relationships
* Ability to guide, direct, and motivate employees

RESPONSIBILITIES:
A. Ensures that quality parenting time services are provided to clients.
Tasks:
1) Supervise visits and exchanges for clients
2) Complete a report of all visitation documentation including; interactions, actions/reactions, greetings/goodbyes, and conversations during visits;
3) Follow mandated report requirements;
4) Assure security of visitation site during hours of operation, including: door checks at beginning and end of each shift, set up and maintain proper working order of security equipment, and escort non-custodial parents into and out of Center;
5) Resolve scheduling issues with parents in the best interest of the children according to court orders.
6) Begin new client process including; scheduling intakes, contacts collaborating professionals, set up electronic/paper files and contact other parent after initial intake.
7) Conduct intakes for new clients.
8) Maintain Clients electronic and paper file; including clients account balance.
9) Intervene as necessary during visits when a child is in distress or an HVC policy is violated.
10) Provide referrals for parents or children to other supportive services as appropriate.

B. Assists with supervision of staff and grant goals.
Tasks:
1) Assist with interviews, training and orienting personnel; establishes work procedures.
2) Assists in resolving disputes that arise between staff members or clients.
3) Responsible for staff meetings client updates.
4) Work a flexible schedule including evenings, weekends and holidays from time to time.
5) Perform other duties and assumes additional responsibilities as directed
6) Maintain building security and cleanliness

C. Will be an active participant of the Safe Avenues Team.
Tasks:
1) Attend all required trainings
2) Attend and participate in Safe Avenues staff meetings and case consultation meetings
3) Seek out and attend trainings that maintain skills and promote methods of providing quality services to victims of domestic and sexual violence
4) Follow all policies and procedures of Safe Avenues
5) Provide support in accomplishing program goals
6) Assist with delivery of community education presentations
7) Participate in at least one Safe Avenues fundraising and/or awareness event
8) Work with Executive Director to complete funding applications and reports
9) Positively interact with individuals, organizations, and system partners to further develop cooperative and collaborative efforts in responding to victims of domestic violence, sexual assault, and families in need
10) Represent programs, employees, and administrative direction positively
11) Actively seek out supervisor when assistance is needed
12) Communicate with supervisor, other employees, and clientele to pro-actively solve conflict, keep informed, and foster team spirit
13) When exercising duties, consciously consider the welfare of clientele and program
14) Take responsibility for assigned duties and show initiative in seeking additional duties
15) Complete other duties as assigned by Executive Director

To apply, please submit your letter of interest, resume, and job application to Tasha Duran, Director of Harmony Visitation Center. Applications can be submitted by mail to Safe Avenues, Attn: Tasha Duran, PO Box 568, Willmar, MN 56201, or by clicking "Apply" to send via email or fax to 320-235-1376.

Safe Avenues Is an Equal Opportunity Employer and Equal Opportunity Provider