Customer Service Hiring Event

NOW HIRING! FedEx Freight has Immediate Openings for Customer Service, Billers and Administrative Positions. Hiring Full Time and Part Time for PM Shift. RSVP today to reserve your interview slot!

Event Details
Date: Tuesday, August 10, 2021

Location: FedEx Freight South Minneapolis Location (Lakeville, MN), th St W, Lakeville, MN 55044 US

What We're Hiring For

Billing Specialist

Customer Service

Customer Service Representative

Customer Service Rep

Administrative Assistant

Office Administrator

Administrative Assistant/Receptionist

Customer Service Associate

Billing Clerk

Service Center Representative

Office Assistant

Driver Check-In

Driver Check-In Clerk

Data Entry Clerk

Intake Details:

What to bring to this event

Please make sure you apply on FedEx Freight Career Site prior to the event

What to wear

Casual (come as you are, but please be presentable)

How to get to the event

Your interview will be at our Service Center, th St West Lakeville, MN

There is a considerable amount of construction at and around our facility, please use Dodd road to access our South Entrance.

Please park in the employee parking lot and walk to the side walk gate to be buzzed in. If you have any issues please call the following number option 3.

The safety of our employees is our first priority. Mask are optional for fully vaccinated employees and guest. However, mask are mandetory for all guest and employees who are not vaccinated.

If you have any questions or concerns, please let me know.

About FedEx Freight

FedEx Freight is a leading provider of LTL (less-than-truckload) freight services with a workforce of more than 42,000 team members in approximately 350 service centers, FedEx Freight handles approximately 100,000 shipments a day. FedEx Freight provides coverage throughout the United States, including Alaska and Hawaii and international services.

The FedEx Freight team is dedicated to delivering the ultimate customer experience through exceptional service, reliability and on-time performance.

Event perks:

Snacks and refreshments

What is a Hiring Event?
Think of it like a job fair, but for one company and more personal. Hiring events are a great way for employers to fill multiple roles quickly. Hiring is a human process, and they would like to meet you to see if you're a fit!

Application Link:

Screening Questions:

Mandatory:

Are you 18 or older

Mandatory:

Are you willing to work PM shift? We do offer flexible PM hours.

POSITION OVERVIEW:

Responsible for handling the needs of customers, processing documentation that accompanies the movement of freight, and performing other administrative and customer service duties as necessary in the daily operation of the service center.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
1. Perform administrative/clerical functions, including but not limited to, maintaining files, copying, imaging, answering phones, data entry, sorting/ distributing mail and/or packages
2. Verify and complete required documentation and reports
3. Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet customer special handling requirements, selling company services and provide potential leads to sales
4. Enter freight shipment information into computer system to include, but not limited to, accurately status shipments, generate freight bills and/or correct freight bills, etc.
5. Administer freight pick-up process, as required
6. Assist customers via phone, e-mail and/or fax in all inquiries, including but not limited to, tracing shipments, rate quotes, tariff discrepancies, billing and/or invoicing questions, etc.
7. Make freight delivery appointments, as required