Dental Front Office Assistant - Business Assistant

Overview:
Business AssistantGermantown Dental Care is looking for a Business Assistant to join our team.Why Heartland Dental?Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, youll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, youll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Responsibilities:
More about the roleGreet and welcome patients as they enter the officeto create a great first impression of our teamManagefront office duties, including answering phones, checking office mail and email, communicating with patients and insurance companiesUtilize Dentrix for patient scheduling and recordsSchedule and confirm appointments for multiple providers in the officeFile patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivablesReview treatment plan fees and payment options with patientsPartner with the providers and team to implement Heartland Dental systems to optimize office potentialWhat Youll GainCompetitive benefits including health insurance, retirement savings plans, six paidholidays,and PTO (paid time off)Front loaded educationand training, providing youtheopportunity to develop to your full potentialOpportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potentialAbout Germantown Dental CareGermantown Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a two doctor practicethat thrives on collaboration, communication, and community Great team office culture with a focus on lifetime patient care

Qualifications:
Minimum QualificationsExperience working in a fast-paced and customer-centric environmentExcellent communication and organizational skillsPreferred Experience1+years of experiencein a dental or medical setting1+years of experiencewith insurance billing and accountsreceivableDentrix or other dental software experiencePhysical Requirements:Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the positionProlonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at timesAvailability to attend virtual training sessions (or in-person)periodically throughout the yearWho is Heartland Dental?As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.At Heartland Dental, were committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.