Skip to main content

This job has expired

Community Manager I

Employer
Genesis10
Location
Neenah
Salary
Competitive

View more

Industry
Media and Entertainment
Role
Manager
Job Type
Long-Term
Hours
Full Time
Genesis10 is currently seeking a Community Manager I with our client in their Neenah, WI location. This is a 12 month + contract position.

Description:
  • Seeking a Community Manager I
  • The community manager will manage owned social media sites, engage with consumers in social media both proactively and reactively, and will act as the external voice of the company and specific brands while simultaneously acting as the voice of the consumer internally. The value lies in the community manager serving as a hub and having the ability to connect personally with consumers (humanize the company), shepherd and provide feedback to various departments internally (consumer services, brand, legal, tech support, marketing, IT, etc.)
  • Working Conditions:
    • Role offers flexible working arrangement (remote vs. company office) based on assigned shift/schedule. Full-time remote option is not available for this position.
    • Hours/shifts could vary between the hours of 8:00am-9:00pm depending on assigned schedule.
    • Role requires some weekend (consecutive Saturday/Sunday) shifts between 8:00am-5:00pm depending on assigned schedule.
  • The community manager is responsible for overseeing multiple brands within a sector/category and ensuring that internal and external customers receive the best, most effective, integrated and efficient customer experience available. The community manager could be responsible to communicate with multimedia communication channels when necessary including phone, email, and live chat or mobile.
  • The community manager will implement the social media approach of managed brands, manage engagement and interactivity with the consumer audience, and foster a positive consumer experience. This role coordinates with external agency partners (including PR, digital and media), as well as internal brand, ITS and consumer services teams to support their respective missions, ensuring consistency in voice and cultivating a strong social brand.

Responsibilities:
  • Interact with consumers in our owned social media channels using social media management software and related tools
  • Participate in the development of agile marketing content based on monitoring social media, flagging opportunities and formulating plans with the inter-agency and internal teams
  • Participate within channels that the organization will be using in order to have firsthand knowledge of all opportunities within each platform
  • Support the development, management, and maintenance of social media initiatives
  • Contribute in creating FAQs, consumer responses and other social media brand content to support ongoing brand activations
  • Interface with counterparts in the development of social media best practices
  • Keep up to date on social media trends and best practices
  • Additional miscellaneous tasks related to the role, dependent on business needs

Requirements:
  • Candidate should hold a Bachelor's degree, preferably in a relevant discipline (i.e. PR, journalism, communication, marketing or other relevant areas), and/or demonstrated equivalent ability and experience in the targeted area
  • A minimum of 1-2 years of experience is typically expected in entering this position
  • Bilingual in French or Spanish a plus
  • Content creative copywriting and editing experience required
  • Experience with social media management software desired.
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)

If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at . "Genesis10 is an Equal Opportunity Employer, M/F/D/V

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert