Outreach & Communications Specialist

Description

The MHTTC Outreach and Communications Specialist position will be located at the offices of the MHTTC and be responsible for all aspects of external communications of the MHTTC. The MHTTC is a collaborative model of mental health science that increases access to specialty treatment in rural and underserved areas by providing front-line providers and health care teams with the training and technical assistance they need to empower them through evidence-based practice to better manage care with complex conditions. This position is grant funded for 2 years with an intent to apply for renewal.

Duties & Responsibilities

Web content review and development to include identifying, selecting, and indexing relevant rural (mental) health news items.

• Oversee the maintenance of web content for specific grant-funded projects.
• Review details for upcoming events, new products and new publications and provide this information to the web team.
• Develop new web-based products (flyers, brochures) to promote projects, webinars or the program.
• Plan and oversee webinars/trainings including coordinating with partners, attending for technical support, editing transcripts and preparing archives for the web (currently requires use of Zoom and Adobe platforms).
• daily for news pertinent to rural health/mental health using Google, WebSite Watcher, RSS feeds, newsletters, social media and other appropriate tools.
• Determine which news articles would be of interest to users and index them for inclusion on the website.
• Determine which news articles would be of interest to users and share on social media as relevant. Identify any possible topics or presenters based on news items that would benefit users.
• Other activities as assigned

Promote grant products and services to external audiences.

• Research and contact target audiences to help them become more familiar with the programs, mailing lists and program services.
• Coordinate the development and distribution of promotional items and activities.
• Coordinate the selection of conferences at which to promote services, as well as the scheduling of staff to attend each conference.
• Serve as a resource to staff regarding promoting projects.
• Review products developed by staff to promote programs (e.g., PowerPoint slides, handouts, webpages)
• Develop and maintain relationships with key organizations, centers and individuals.
• Exhibit and present program services at meetings and conferences.
• Create and distribute articles, press releases and media kits to media and external organizations.
• Contact organizations to encourage links to grant websites.
• Coordinate and manage social media efforts, including developing a plan and calendar, working with staff to identify content to distribute, writing posts, interacting with the public, social listening and similar activities.
• Other activities as assigned

Coordinate and facilitate outreach activities in conjunction with program leadership; contribute to program management.

• Lead effort to develop, maintain and implement outreach/marketing plans for the program.
• Work with program management, web staff and graphic designer to maintain consistent branding.
• Assist in reporting marketing and outreach activities to funders and Advisory Boards.
• Keep supervisor informed of concerns and suggestions of external organizations.
• Work with supervisor to evaluate the success of various types of promotional activities.
• Other activities as assigned

Required Competencies

• Excellent writing skills, with demonstrated ability to write for diverse audiences.
• Applicant may be asked to submit two samples that demonstrate writing skills as part of application materials.
• Knowledge of rural health issues.
• Knowledge of mental health issues.
• Must have superior communication and interpersonal skills.
• High quality customer service, outreach and marketing skills. 
• Demonstrated ability to prioritize, coordinate multiple projects and assignments, meet deadlines and function in a fast paced environment.
• Understanding of good practices for organizational social media use.
• Strong internet search skills.
• Demonstrated ability to take direction, organize, and follow-through on assigned tasks and to work as part of a team.
• High level of attention-to-detail and the ability to generate high quality and timely work products.
• Demonstrated ability to take initiative and be self-directed. Be willing to travel occasionally to national, regional or local events/meetings.

Minimum Requirements

• Bachelor’s degree.
• Experience in public speaking or making presentations.
• Experience with social media management tools and software.
• Experience working with Microsoft Office Suite, in particular MS Word and MS Excel.
• Experience with any videoconference technology (examples include Zoom, Adobe, GoTo Meeting, etc.)
• Successful completion of a criminal history records check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.

Preferred Qualifications

• Experience with any videoconference technology (examples include Zoom, Adobe, GoTo Meeting, etc.)
• Experience delivering webinar and training to large audiences using videoconference platforms.
• Degree in communications, marketing, public administration, business or health-related field.
• Experience or training with social media strategy.
• Experience with document formatting, layout, design and construction of branded materials.
• Experience working with state or national organizations to promote grant-funded activities.
• Experience working with a content management system and basic HTML.
• Video production skills, including scripting, voice-over and editing.
• Project management experience.
• Experience working with, marketing to, and/or communicating with outside organizations for promotional purposes.

Minimum Hiring Salary/Position Classification

$40,000, exempt

Work Schedule/Start Date

40 hours per week

Benefits

Includes single or family health care coverage (premiums paid for by the university), basic life insurance, EAP, retirement plan, tuition waiver, annual and sick leave. Optional benefits available: supplemental life, dental, vision, flexible spending account, supplemental retirement plans.

To Apply

For full consideration, all application materials must be fully submitted by 11:59PM on the closing date.

Additional Information

To find out why living and working in Greater Grand Forks is way cooler, check out Grand Forks is Cooler.

All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.

Confidentiality of Application Materials

Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three finalists who will be invited to campus.

EEO Statement

The University of North Dakota is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other protected characteristic. Women, minorities, veterans, individuals with disabilities, and members of other underrepresented groups are especially encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status as part of the application process. This information will remain confidential and separate from your application.

Veteran’s Preference

Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or NGB 22 and if claiming disabled status, a current letter of disability from the VA dated within the last 12 months.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.