Patient Access Clerk - Cancer Center / Float
- Employer
- Jamestown Regional Medical Center
- Location
- Jamestown, ND
- Salary
- Join our team!
View more
- Industry
- Healthcare
- Role
- Administrative
- Job Type
- Long-Term
- Hours
- Full Time
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Job Details
Overview
Full-time, benefited position working 72-80 hours per two week pay period. Days of work are typically Monday - Friday with occassional weekends. Hours of work are various shifts from 7:30 am- 4:00 pm, 8:00 am-4:30 pm, or 8:30 am - 5 pm. Holiday work includes two per year. This position is primarly in the Cancer Center and floating to other registration needs.
Performs necessary tasks for assigned department including; registering patients and scheduling appointments. Ensures that accurate patient information and any obtainable payments are collected. Explains all pertinent hospital policies and procedures.
Responsibilities
Qualifications
Work requires a high school level of knowledge.
One year clerical experience required. Knowledge of medical terminology and insurance plans is beneficial.
Full-time, benefited position working 72-80 hours per two week pay period. Days of work are typically Monday - Friday with occassional weekends. Hours of work are various shifts from 7:30 am- 4:00 pm, 8:00 am-4:30 pm, or 8:30 am - 5 pm. Holiday work includes two per year. This position is primarly in the Cancer Center and floating to other registration needs.
Performs necessary tasks for assigned department including; registering patients and scheduling appointments. Ensures that accurate patient information and any obtainable payments are collected. Explains all pertinent hospital policies and procedures.
Responsibilities
- Greets patients and guests upon entering the hospital or assigned department, ascertain needs, and directs appropriately.
- Interviews patients, gathering information , including but not limited to ; demographic data, insurance information, and obtains appropriate signatures.
- Interacts with patients of all age groups (infants, pediatrics, adolescents, adults, and geriatrics) while performing duties.
- Discusses payment arrangements with patients, receives payments and prepares receipts.
- Escorts patients and their families to their rooms or outpatient department.
- Inputs patient information into computer and, upon completion, distributes forms to appropriate personnel.
- Answers and screens calls in a prompt, pleasant, and efficient manner takes messages and communicates messages to the appropriate person in assigned area.
- Overhead pages code calls as by procedure and policy of JRMC.
- Prepares and organizes the daily appointment/treatment schedule for assigned department clerk is supporting.
- Conducts reminder/preservice calls for service area supporting.
- Quick register or Pre-registers patients for all appropriate hospital departments, gathering information for the admission process, and giving instructions and other pertinent information to the patient.
- Make customer services calls to all scheduled patients, reminding patients of scheduled appointments and giving instruction and other pertinent information (especially estimated upfront pricing) to the patient.
- Works closely with Patient Access Specialist of service area to assist in inquires about preauthorization.
- Responds appropriately to emergency situations i.e fire alerts, stat calls, etc.
- Completes the scanning of documents to accounts.
- Verifies patient insurance information with insurance companies to determine eligibility, type of coverage, and primary payer.
- All clerk roles are required to know emergency room registration processes.
- Assist Financial Counselor in determining co-pay, coinsurance deductibles.
- Performs other related duties as assigned or requested.
Qualifications
Work requires a high school level of knowledge.
One year clerical experience required. Knowledge of medical terminology and insurance plans is beneficial.
Company
Some of the benefits of working at JRMC include:
- competitive salary
- immediate benefit package: medical insurance with two plans, life insurance, flex plans, health savings account (HSA), long-term disability
- contributed 401K retirement plan
- paid time off (PTO) including short term disability
- vision & dental plans
- critical illness & accidental packages
- BeHealthy, employee health discount
- employee fitness program generous
- flexible scheduling
- wage increases
- annual service award
- continued education and training
JRMC provides the opportunity for development by empowering employees to communicate the resources needed to perform tasks effectively and efficiently.
Company info
- Website
- http://www.jrmcnd.com/careers/
- Telephone
- (701) 952-4813
- Location
-
2422 20th Street SW
Jamestown
North Dakota
58401
United States
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