The Middleton Residence Inn is searching for a full time Night Auditor!**$1000 sign-on bonus!!**** Starting wage for this position is $15.00 per hour but final wage will be based on experience**North Central Group maintains high standards of cleanliness and hygiene at our properties and has taken additional measures to make our protocols even more rigorous. Our team members are the foundation of our company's commitment to excellence. North Central Group takes great pride in the inclusive culture we have created across our portfolio of exceptional properties. Join our family-owned business where we create a fun, safe and supportive environment for our team members to thrive and grow in.Mission and Core Values: At NCG, we strive to be the best and offer you the best careerRoom to Grow: Learn from the best in a friendly and positive work environment and gain the confidence to provide exceptional serviceNCG Cares: As a family-owned business, each Team Member is an extension of the NCG familyThere is always time for fun: We celebrate our Team Members and reward their successesPaid time offHealth, Dental, and Vision Plans401(k) Flexible work schedulesEnjoy discounted hotel stays at applicable hotelsOur friendly and attentive Night Auditors are committed to going the extra mile to deliver high quality service to our overnight guests while performing nightly balancing duties, daily paperwork and shift reports related to the hotel's business transactions.Responsibilities:Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the hotel's financial and accounting recordsGreet and interact with guests in a warm, friendly and professional manner Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs Promptly handle guest service requests and guest complaints to meet and exceed guest expectationsWork in cooperation with other departments to ensure a positive guest experienceUse computer system to make reservations, check-in and check-out hotel guests, process payments Perform tasks such as answering phones, maintain a cash drawer, operate office equipmentEnsure guest and hotel safety by knowing all safety, security and emergency proceduresProcess departmental reportsQualifications:Ability to work overnight from 11:00 p.m. until 7:00 a. m.Understanding of general accounting practices and ability to compile facts and figuresStrong oral and written communication and interpersonal skillsMotivated to maintain excellent customer service reputationStrong attention to detail, organization and follow-up abilitiesReliability and honestyDesire to contribute to a supportive and effective teamAbility to be patient and creatively problem solveWith nearly 40 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests, clients and to the communities in which we live and work. Our company operates 25+ award-winning properties in five states within the Marriott and Hilton family of brands. Check out our jobs at and join our growing team! North Central Group is an Equal Opportunity Employer.