Lab Support Supervisor

PPD is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services. At PPD, we are passionate, deliberate, and driven by our purpose- to improve health.

Envision a workplace where you have a direct impact on improving health, work alongside expert scientists, use newest technologies and collaborate with industry thought leaders and therapeutic experts. Welcome to PPD?? Laboratories, where science is our passion, quality is our commitment and people are the cornerstone of our success.

At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees.

Summarized Purpose:

Oversees the quality and productivity of daily operations. Interacts with internal departments and identifies opportunities for process and efficiency improvements. Prepares process documents, and acts as a back-up to management, when needed. Performs and/or delegates all activities necessary to ensure deliverables are met.

Essential Functions:

* Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, behavioral and technical coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime. Promotes all aspects of PPD Equal Employment Opportunity policy and Affirmative Action Plan.
* Responsible for sample accessioning, routing, storage, shipment, de-identification, relabeling, discard, destruction, and aliquotting.
* Reviews and recommends process improvement and efficiency gains. Recommends IT enhancements. Authors, reviews, and implements procedural documents. Defines and monitors performance metrics for quality and productivity. Serves as a back-up for management, when needed. Additional activities to support business needs.
* Ensures that contracted maintenance and qualification of environmentally controlled units (ECU) or equipment used to prepare or store specimens is performed. Monitors ECU trending reports to prevent equipment failure, ensures proper call response process and teams are in place to respond to ECU failures after-hours.
* Investigates and resolves problems with samples or shipments and in Process Deviation Reports/CAPA. Participates in audits and general capabilities department tours. Responds to environmental unit alarms and participate in on-call responsibilities.

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Education and Experience:

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 5 years).

High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification

1 year of leadership responsibility

Preferred: GMP and/or pharmaceutical experience

Knowledge, Skills and Abilities:

* Good organizational skills with the ability to adapt and adjust to changing priorities and to manage multiple assignments with challenging/conflicting deadlines
* Strong written and oral communication skills as well as presentation skills
* Competent with computers and enterprise applications
* Critical thinking skills to support quality decision making
* Demonstrated compliance with procedures and policies
* Demonstrated leadership potential
* Ability to work in a collaborative team environment

Working Environment:

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner

Able to work upright and stationary and/or standing for typical working hours

Able to lift and move objects up to 25 pounds

Able to work in non-traditional work environments

Able to use and learn standard office equipment and technology with proficiency

May have exposure to potentially hazardous elements typically found in healthcare or laboratory environments

Able to perform successfully under pressure while prioritizing and handling multiple projects or activities

PPD Defining Principles:

* We have a strong will to win - We earn our customer's trust - We are gamechangers - We do the right thing -We are one PPD -

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world's most urgent health needs, then please submit your application - we'd love to hear from you.