RN Case Manager - Full Time - Hospice

This is a full-time position working 80 hours per pay period supporting our Fargo Hospice division. The hours are from 8 AM to 4:30 PM with an on-call holiday rotation. This position will also serve as a back up to on-call nurse PRN.

This position is eligible for a $5,000 sign-on bonus!

COVID-19 vaccination is a requirement of employment with Ethos.

Scope

· Responsible for providing support to patients, families, and caregivers by triaging calls and making visits to meet patient needs.

· Will be part of an on-call holiday rotation and serve as back up to on-call nurse PRN.

· Plan, coordinate, provide and document care for terminally ill patients from day of admission through day of discharge.

· Utilizing physicians’ orders and professional skills, develop and implement a hospice plan that meets each patient’s specific needs and is in compliance with Joint Commission, federal and state regulations, reimbursement guidelines as well as the organization’s policies and procedures.

· The foundation of hospice nursing is a complete skilled assessment, communicating with IDG and patient/family, and following the plan of care to meet the needs of the patient and the family during the terminal process.

Ethos Values

Christian Ministry - We allow our Christian faith to guide us in all aspects of our organization and in our delivery of care.

Compassion - We demonstrate kindness and understanding to every person at every encounter.

Integrity - We foster trustworthy and healthy relationships among our clients, their families, our employees, and our partners.

Collaboration - Our employees and partners work collaboratively to achieve our mission by building highly functioning teams to care for those we serve.

Stewardship -We are good stewards of our financial resources to ensure adequate funds are available to fulfill our mission.

Competencies

· Accountability and Trust - Relentless about accomplishing company priorities. Identifies what needs to be done and proactively takes prompt action to accomplish objectives and achieve goals. Has a strong sense of urgency about solving problems and striving for excellence in performance to company strategies and goals. Instills mutual trust and confidence; creates a culture that fosters high standards of ethics; behaves in a fair and ethical manner toward others and demonstrates a sense of corporate responsibility, confidentiality and commitment of service.

· Customer First Attitude - Makes the customer experience a primary focus of one’s actions; is accessible and provides prompt service. Develops and sustains mutually beneficial customer relationships. Quickly and effectively solves customer problems. Inspires, motivates, and guides others toward goal accomplishments. Consistently develops and sustains cooperative working relationships. Encourages and facilitates cooperation within the organization and with customer groups; fosters commitment, team spirit, pride, trust.

Education and Experience Required

· Must complete and pass a state required background study.

· Graduate of an approved school of professional nursing.

· Current Registered Nurse licensure in the state of Minnesota and North Dakota.

· Must obtain CPR certification within 6 months from date of hire.

· Must have a valid driver’s license and use of an insured personal vehicle.

· Must have adequate computer skills.

· Able to physically perform the duties required by the position.

• Required to have the ability to read, write and speak English well enough to communicate with staff, patients, families and facilities.

Key Responsibilities

· Provide Case Management for Hospice Clients

Admission and ongoing assessments are accurate, and charting is completed in the home. Assist family and client with plan of care and goals to best meet the goals of the patient during the terminal illness process. Perform patient care responsibilities considering needs specific to the standard of care for patient’s age and cultural practices. Address and support cultural practices so long as such practices do not harm others. Provide supervision and oversight of the home health aide. Knowledgeable of current federal, state, and organization regulations concerning patient care.

· Provide Palliative Care and Pain Management

Perform all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors. Support and maintain a culture of safety and quality. Demonstrate knowledge of medications and their correct administration based on age of the patient and the patient’s clinical position. Understand the standing orders and provide pain relieve and comfort measures per doctor orders. Adequately assess and reassess pain. Utilize appropriate pain management techniques. Educate the patient and family regarding pain management. Ensure patient’s pain and symptoms are controlled. Respond to the physical, mental, social and emotional needs of terminally ill patients and their families. Offer ongoing support and palliative care. The hospice RN is on call and responsible for triaging all calls and providing coverage on weekends, evenings, and holidays.

· Active Member of the IDG

Offer ongoing support and palliative care. Refer patient needs appropriately to ancillary services available. Perform all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/ health care errors. Initiate case conferences to discuss multidisciplinary team responsibilities, pain management, bereavement counseling, new problems, etc. Support and maintain a culture of safety and quality. Supervise Hospice Aides on an every-other-week basis.

· Bereavement Care

Actively participate in the bereavement plan for all families and attends hospice community events.

· Other Duties as Assigned

The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.

Other Details

Exemption Status: Hourly Non-Exempt

Direct Reports: None

Leadership Received: Regional Clinical Manager

Department: Nursing

Division: Hospice