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Inside Sales Representative

Employer
UHG
Location
Madison
Salary
Competitive

View more

Industry
Marketing and Advertising
Role
Sales
Job Type
Long-Term
Hours
Full Time

UnitedHealth Group is hiring Entry-Level Inside Sales Representatives.

Benefits:

  • Remote WFH opportunity
  • Competitive base salary + performance based bonus
  • $1,000 Sign-On Bonus
  • $3,000 Sign-On Bonus for Bilingual (English/Spanish)
  • UHG paid training
  • UHG paid state licensing
  • Add additional benefits (medical/dental/vision ; 401k, etc.)


Job Requirements:

Responsibilities:

  • Answer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately sale
  • Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
  • Using knowledge of the product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products, and assist the prospect member in selecting a product that best meets their unique needs
  • May make outbound calls to prospective members to follow up on questions or to current members to review current or new products and services
  • Assist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with product requirements and enrollment guidelines
  • Meet the goals established for the position in the areas of: sales quota, attendance and other performance criteria.
  • Meet and maintain requirements for agent licensure, appointments, and annual product certification

Qualifications:

  • Sale experience preferred
  • High school diploma / GED (or higher) OR 10 years of equivalent working experience
  • Ability to obtain all appropriate state insurance licenses completed during training
  • All new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material
  • Ability to work regularly scheduled shifts within our hours of operation including the training period, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work over-time and/or weekends, as needed
  • Demonstrated ability to listen skillfully, collect relevant information, determine need and consult with caller to provide appropriate product to fit their needs
  • Flexibility to customize approach to meet all types of caller communication styles and personalities

Careers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work.(sm)

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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