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Aftermarket Technical Coordinator

Employer
Doosan Bobcat North America
Location
Johnson Creek, WI
Salary
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Industry
General
Role
Manager
Job Type
Long-Term
Hours
Full Time

Job Details

Job Information

Doosan Bobat is looking for a new detail oriented team member to help research and analyze Engineering Change Notices and participate in product design meetings to identify changes effecting product manuals and other aftermarket technical documentation.

This person will be responsible for the creation and maintenance of product manuals and technical documentation for Doosan Bobcat products (current and non-current) that are distributed globally. 

This position is located in Johnson Creek, WI.

Role & Responsibility

Shared
  • Review Engineering Change Notices (ECN’s), or assign review responsibilities to other internal or external resources, to identify changes requiring revisions to existing Bobcat manuals or creation of new manuals or other aftermarket technical documentation.
  • Participate in product team meeting as needed to identify any changes to current manuals or the creation of new manuals or documentation.
  • Identify requirements for photos, illustrations, or other visual representations of equipment or components necessary to support creation or revision of manuals and other aftermarket technical documentation.  Coordinate creation of this content with internal or external resources.
  • Collaborate with subject matter experts to ensure that the accuracy of all manuals is maintained, and issues or discrepancies are resolved.
  • Coordinate the creation of additional manuals and other aftermarket technical documentation with internal and external resources.
  • Assist in development of written standards and work instructions to define the evolving work requirements for the position.
  • Publish new or revised manuals or coordinate the publishing of these manuals with internal or external resources.
  • Perform other such related duties as assigned.

 

Parts Specific
  • Create Service Change Notices (SCN) or Supplier Change Requests (SCR) based on requirements identified in ECN reviews or supplier notifications.
  • Process changes identified in ECN or SCN reviews to release new or revise current aftermarket parts to internal company systems.
  • Work with component vendors to gather and release Service part information.
  • Create or revise electronic Parts Manuals to reflect new products or product changes.


Job Requirement

  • Education Required: Associates degree in Technical, Communications, or related field
  • Experience Required: 2>5 years
  • Technical knowledge of construction, automotive or similar equipment
  • Effective communication and interpersonal skills.
  • Strong time management and prioritization skills.
  • Solid computer skills, including Microsoft Office Suite. Prior illustration or publishing software experience a plus.
  • Travel Required:

 

Doosan Bobcat North America will not sponsor applicants for work visas, nor provide any OPT, CPT or other immigration support, for this position.

 

#RCO #gd

Others

As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more. 

Doosan Bobcat North America is home to world-renowned brands, including Bobcat® compact equipment, Doosan® portable power products, Ryan® and Steiner® grounds maintenance equipment and Geith® attachments. Doosan Bobcat North America is a tradename of Clark Equipment Company.

Doosan is committed to a diverse workforce and is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 701-241-8700. Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.

Beware of Fraudulent Job Offers and Solicitations

Any legitimate job offer will be preceded by an official selection process.

Nearest Major Market: Milwaukee

Company

Our people power our progress. Keeping our company moving forward means empowering employees with opportunities to grow and the resources necessary to be happy, healthy and productive. That’s why we offer our people a competitive and comprehensive benefits package. Here, you’ll enjoy full health coverage, paid time off, income protection, employee discounts on certain consumer goods, tuition reimbursement and more.

How do different cultures play a part in your organization?

Our North American headquarters is located in North Dakota, where we started the compact equipment industry. But our locations span the entire globe – dealers, manufacturing facilities and corporate offices – where innovation is driven forward worldwide. To continue expanding our reach, we’ve opened the Global Collaboration Center in the heart of downtown Minneapolis.

What skills, education, and experiences does your ideal candidate(s) have?

•Education Required: High School Diploma or Equivalent
•These are entry level opportunities
•Must be able to follow established methods and procedures and perform work accordingly. Must have the ability to work rapidly and under time pressure for extended periods of time in order to meet build requirements. Must possess the ability to read build sheets and blueprints.
•The ability to communicate with supervisors and fellow workers in both written and verbal forms at a level normally acquired through the completion of a high school diploma or GED is required.
•Job specific skills, techniques and safe work and equipment operating practices are learned through on-the-job and classroom training. General instructions are given on recurring duties, operations and assignments; detailed instructions are given on new duties, operations and assignments.

How would you describe the company leadership/team management? Our employees are the driving force behind our brand. We cultivate an environment where they feel valued and build their career while working for an industry leader. Career opportunities include positions in our corporate offices and manufacturing facilities. We also have a highly-competitive internship and co-op program. Your opportunity to contribute to the future of the compact equipment industry is right here.

Where do you see the company/organization in the upcoming years? https://www.bobcat.com/company-info/next-is-now

What do you feel candidates need to know about the company before applying?

Our success is powered by our people. Plain and simple. Their dedication and passion for empowering customers to accomplish more is what drives our continued industry leadership. Our integrated, global team of employees and dedicated dealers work together to deliver the best products and services; making lives, businesses and communities better and stronger.

Bobcat Company is both an employer and partner of choice, and we pride ourselves in attracting, retaining and developing top-tier talent and dealers to drive our mission forward.

Company info
Website
Location
North Dakota
United States

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