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Telemetry Tech

Employer
Altru Health System
Location
Grand Forks, ND
Salary
Join our team!

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Industry
Technology
Role
IT
Job Type
Long-Term

Job Details

Job Summary

The Telemetry Tech performs clerical duties including chart preparation, follow up appointments, and assisting with patient care as directed by RN or LPN. This includes patient transportation/escort to pharmacy or discharge. The tech assists with answering telephone calls and messages at nurse's station.
Essential Job Functions
Completes physician order processing and communicates orders to the nurse and ancillary departments. Identifies and communicates patient issues to the nurse or identified caregiver. Ensures distribution of communication as assigned/requested, i.e., interdepartmental faxes, requests to post, mail, etc.

Functions as the nursing unit receptionist to patients, families, external customers, internal customers, and staff. Functions as the customer service associate for the nursing unit. Assists to meet the patients and family needs. Completes service recovery and follow up. Advises charge nurses, Supervisors or Manager of unsatisfactory outcomes and patient concerns.

Demonstrates knowledge of and ability to manage the nurse call system by answering call lights courteously and relaying information according to priority.

Facilitates department flow. Performs chart completion and ensures that all necessary chart forms are available. Maintains paper chart forms and prepares forms for entry into electronic medical record. Completes charge entry, charge review, lost charge tracking and patient account maintenance.

Communicates accurate and thorough patient information to nursing staff and providers. Assures that nursing staff and providers communicate pertinent patient information to telemetry central.

Monitors telemetry central. Detects, analyzes, records, and reports any rhythm changes. Functions as a resource to nursing staff in monitoring processes and rhythm analysis. Prepares rhythm strips, keeps telemetry kardex and records current. Performs shift and break report.

Performs triaging process for telemetry central when indicated. Facilitates the daily reordering of telemetry process for providers according to policy.

Maintains telemetry equipment, reporting any technical issues per policy. Tracks telemetry devices to assure location known. Cleans telemetry equipment per standard operating procedure.

Performs transfer and discharge procedures and manages patient prescription printing. Assists nursing staff in compiling patient education materials. Schedules patient post-hospital appointments.

Performs other duties as assigned or needed to meet the needs of the department/organization.

Safety & Compliance
  • Demonstrates understanding and follows infection control policies and procedures according to standard operating procedure.
  • Maintains requirements for age specific competencies for the position and demonstrates the knowledge or principles of growth and developments and the skills necessary to provide patient/customer care/services.
  • Demonstrates knowledge and understanding of and compliance with:
    • All pertinent safety, health and environmental policies, procedures and guidelines.
    • Working safely, without causing harm or risk to self, others or property.
    • The work environment safety procedures and prompt reporting of unsafe practices, procedures, accidents, injuries or other safety violations to the Leader.
    • The use of all safety equipment and personal protective equipment.

Driving Requirements
  • Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
  • Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
  • Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
  • Infrequent Drivers: Persons who are generally not expected to drive.
Driving Requirements
Driving Category

Infrequent Driver
License, Certification & Registration
Title

Credentialing Body

Timeframe When Needed

Verified By

Basic Life Support (BLS)

American Heart Association (AHA)

Within 2 Months of Start Date

Learning Management System

Education & Experience
Degree/Diploma

Program of Study

Required/Preferred

Diploma

Related Field

Required
Knowledge & Skills
Title

Required/Preferred

Demonstrates knowledge of medical terminology.

Preferred

Physical Demands
Frequency 8 Hour Shift 10 Hour Shift 12 Hour Shift Rarely (1-4%) 1-19 min 1-24 min 1-29 min Occasionally (5-33%) 19 min-2.6 hrs 24 min-3.3 hrs 29 min-3.9 hrs Frequently (34-66%) 2.6-5.3 hrs 3.3-6.6 hrs 3.9-7.9 hrs Continuously (67-100%) 5.3-8 hrs 6.6-10 hrs 7.9-12 hrs

Physical Demands
Activity

Frequency

Sit

Continuously (>67%)

Stand

Occasionally (5-33%)

Walk

Occasionally (5-33%)

Stoop/Bend

Occasionally (5-33%)

Reach

Frequently (34-66%)

Climb

Not Applicable

Crawl

Not Applicable

Squat/Crouch/Kneel

Rarely (67%)

See

Continuously (>67%)

Hear

Continuously (>67%)
Weight Demands
Activity

Amount

Lift - Floor to Waist Level

Sedentary (
Carry

Sedentary (
Push/Pull

Sedentary (
Slide/Transfer

Sedentary ( Working Conditions
Condition

Frequency

Indoor

Continuously (>67%)

Outdoor

Not Applicable

Extreme Temperature

Not Applicable
Employee Health
Functional Assessment

Hazardous Drug Exposure

Fit Testing Required

Not Applicable

No

Yes

Company

Do what you love. Make a difference. Join our team of over 4,000 health professionals and support staff committed to caring for the region for more than 100 years.

At Altru Health System, we are serious about providing an exceptional patient experience and positively impacting the communities we serve. Our physician-led, community-owned, not-for-profit health system serves over 225,000 residents in northeast North Dakota and northwest Minnesota. We are a proud member of the Mayo Clinic Care Network.

If reasonable accommodation is needed to apply or interview for a position, please contact careers@altru.org or 701.780.5123.

Company info
Website
Telephone
701-780-5123
Location
Grand Forks
North Dakota
US

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