IT Business Manager - Remote

Help at Home is still hiring in your community!

Help at Home, LLC, is the nation's leading provider of high-quality home care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support making it possible to keep people comfortably and safely within their homes and communities.

Right now, our clients need us more than ever. We are still hiring compassionate caregivers, and we are taking every precaution to protect our communities.

We commit to being transparent and open in our hiring process to ensure your health and safety. Our clients, caregivers and employees will always be our top priority.

The IT business manager is a key member of the infrastructure and cybersecurity team reporting to the VP Infrastructure and CISO. The position will assist in day to day operations and execution of the infrastructure and cybersecurity strategy. Responsibilities include: M&A playbook development including cost models for integration and new office build outs. Managing service quality of IT service providers. Developing metrics and reporting for senior management and the board to demonstrate key risk and performance indicators. IT budgeting and forecasting. Overall managing a matrix reporting relationship across multiple teams to ensure operational excellence.

Responsibilities

• Develop M&A playbooks and cost models.
• Develop playbooks, processes and procedures for new office buildouts and office moves.
• Develop Key risk and performance indicators, track and measure progress and assist with executing improvement strategies.
• Facilitate strategy and roadmap development for infrastructure and security initiates.
• Planning, initiation, and execution of complex and/or multiple infrastructure and security projects
• Coordinate work teams consisting of employee / vendor blended teams
• Manage standards, procedures, and practices for vendor management
• Perform business management and financial planning activities for the infrastructure and security services team.
• Responsible for facilitating the execution of IT projects/programs by ensuring the quality, completeness, tracking and reporting of deliverables.
• Project schedule development, Status reporting, communications planning, and management
• Creation of playbooks, standard operating models, metrics reporting, and cost models.
• SharePoint site creation and management.

Qualifications

• Bachelor degree in IT, Finance or related field
• 5-7 years in IT including engineering, support and project management.
• Experience managing IT budgets, forecasting and planning
• Excellent written and verbal communication skills.
• Organization skills including managing multiple calendars.
• PowerPoint design
• Excel financial formulas and charts
• Project management certifications a plus
• Finance experience a plus

#HAH

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.