LiveWire Support Specialist

Customer Service Representative willing to work flexible shifts including Saturdays and evenings needed for a contract opportunity with our client, Harley-Davidson, located in Milwaukee, WI

Client: Harley-Davidson

Location: Milwaukee, WI

Long term contract

Pay rate: up to $20.00 per hour

We are looking for a Customer Advocate to join our clients Service Team and serve as a frontline representative to customers. The Customer Advocate works as an integral part of the customer team to field calls and responds to inquiries across various channels of communication. This involves responding to a variety of dealer inquiries, making some decisions without established resolution methods and working with multiple areas. The Dealer/Customer Advocate provides knowledge and support on varied topics, including Vehicle, Parts & Accessories, General Merchandise, Order Management, the Livewire Website and mobile App, and other Livewire programs and procedures. Qualified applicants must be willing and able to work a flexible shift including evenings and Saturdays and have exceptional verbal and written communication skills.

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