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Universal Branch Associate Part Time

Employer
Wings Financial Credit Union
Location
Minneapolis
Salary
Competitive

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Who We Seek:

Wings Financial Credit Union is seeking a customer service oriented Part-Time Universal Branch Associate/UBA at our Central Avenue location! Hours for the position will be 11:45am - 5:15pm M-F and rotating Saturdays.

Snapshot of a Day in the Life of a Universal Branch Associate/UBA

Actively cross sell additional appropriate loan, deposit and fee income products and services in-person, over the phone and in writing.
Proficient in handling large amounts of currency, coin and other products offered by Wings Financial Credit Union.
Process member transactions as requested, recognizing red flags regarding fraud and scams.
Open new Membership Accounts, various additional accounts, and provide a follow up service to new members.
Approve, underwrite and disburse loans within lending limits.
Assist, serve and follow up as necessary with members who have fraud and forgery, deceased accounts, retirement services, account maintenance, business and other unique account types.
Convey processional image at all times by being respectful, courteous and considerate of members and co-workers through verbal and non-verbal communications, adhering to dress code and maintaining a clean and organized work space.

How Your Success is Measured:

Complies with Bank Secrecy Act/Anti-Money Laundering/CIP (U.S. Patriot Act) procedures and policies.
Provides members with courteous, friendly service, which exceeds their expectations while processing transactions promptly, efficiently and accurately.
Follows Wings Financial CU's "Standards of Professionalism" to represent the credit union to members in a professional manner through written and verbal communications, attitude, business attire, work area, and thorough knowledge of our products and services.
Meets individual quality service goals as identified in your performance action plan.
Be an effective team member through cooperation, flexibility, dependability, attendance, lack of tardiness and participation at meetings and training.
Accurately applies technical job knowledge and skills to complete all work in a timely manner in accordance with policies, procedures and regulatory requirements while managing varying degrees of work.

What You Bring to the Table:

High School diploma required, some college experience is preferred; OR, any combination of training, education, and sales experience that would provide the required knowledge, abilities, and skills.
Successful completion of consumer lender training or equivalent experience
Working knowledge of computer software (i.e. Windows, Microsoft Office)
Knowledge of the competition
Ability to work the Teller Line and Member Service
Proven sales skills
Credit union or banking experience is helpful
Excellent verbal and non-verbal communication skills, well organized, accurate and detail-oriented.
Professional demeanor, willingness to participate as a member of a service oriented, and innovative team while demonstrating a enthusiastic attitude and exceptional interpersonal skills
Desire, ability and experience in working with and helping other people in a professional setting with a professional business appearance
Ability to work efficiently in a fast-paced and sometimes stressful environment while having the desire to maintain quality of service
Effective team player through cooperation, flexibility and dependability. Position may require working at various locations.
Bondable, which is confirmed through our credit and background check process

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands/work environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently or occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus. The noise level in the work environment is moderate.

Why Wings?

At Wings, we take member service a step further by actively seeking to help improve our members' lives. Our core values include having a servant's heart and embracing diversity and inclusion. Living out these values requires us to meet our members wherever they are in their journey.

We offer our employees a comprehensive and market-competitive total benefits package that considers the individual and strives to improve the lives of our own employees. Best yet???feedback from our own employees has resulted in our recognition as a Top 150 Workplace for eight consecutive years.

We foster a culture of accountability, collaboration, accuracy, innovation, service and professionalism.

Our Commitment to Equal Opportunity

Wings is an Equal Opportunity employer that is committed to recruit, hire, train, and promote persons in all job classifications without regard to ancestry, race, color, religion, sex, national origin, age, disability, medical condition, protected veteran status, marital status, pregnancy, weight, height, genetic information, sexual orientation, gender identity, gender expression or any other characteristic protected by federal, state or local law.

In addition, we work to ensure that all personnel actions and policies relating to compensation, benefits, transfers, terminations, training and development, education and promotions are administered without regard to ancestry, race, color, religion, sex, national origin, age, disability, medical condition, protected veteran status, marital status, pregnancy, weight, height, genetic information, sexual orientation, gender identity, gender expression or any other characteristic protected by federal, state or local law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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