Customer Service Representative

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

• Deals with customer needs as first point of contact
• Strives for excellent customer service delivery Is responsible for key accounts / customers
• Maintains detailed and up-to-date knowledge of the company's products and services

YOUR SKILLS

• Undergraduate degree preferred or equivalent combination of education and experience
• Strong team player with work experience on teams in a cross functional environment
• Minimum 1-3 years customer service experience
• Self-motivated, detail oriented and organized with excellent time management skills
• Strong written and oral communication skills
• Must understand basic business finance concepts
• Computer proficiency in MS Office and SAP

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.