Enrollment Coordinator
Position: Enrollment Coordinator
Reports to: Enrollment & Eligibility Manager
Department: Accounting & Finance
FLSA Status: Exempt (Salary)
Office Location: Wauwatosa
Travel: Minimal 10% - 20% to Madison for training
Do you think it is important to make a difference every day? Are you fulfilled by helping others to live their best lives? My Choice Wisconsin is proud to offer a rewarding work environment as an employer of choice. We work collaboratively across departments and with our provider network towards bettering the communities we serve.
Who We Are
Caring Starts Here where we embrace the whole person. We are Wisconsins largest Managed Care Organization that serves seniors and adults with disabilities, making a difference in over 50 counties across the state. We are a place where diverse talented and mission-driven professionals choose to come to do the most rewarding work of their lives.
What We Offer
* Rewarding work
* Supported autonomy
* Teamwork and collaboration
* Workday variety
* Generous 401(k) program with 100% vesting AND company match on day 1
* Competitive compensation
* Other fabulous benefits include:
* PTO and floating holiday
* Medical, dental, and vision insurance programs
* Employer-paid life and short-term disability insurance
* Enjoy participation in the Federal Public Service Loan Forgiveness Program
What You'll do as an Enrollment Coordinator
Summary
This position is responsible for processing enrollment applications and provide backup the change routing form process, initial MA Review calls, and follow-up for verifications. In addition, this position prepares and sends new member packets and responds to calls from the main intake line.
Essential Duties and Responsibilities
* Process enrollment applications and review all new applications for Medicaid and/or Medicare eligibility.
* Process changes routing forms within compliance timelines.
* Assist Enrollment Reps in Medicaid Review Calls to members
* Backup for Medicare Enrollment Specialist
* Respond to calls for department phone line providing quality customer service.
* Send new member packets within compliance timelines.
* Assist with projects as assigned.
* Transfers information from paper formats into computer files using keyboards, data recorders, or optical scanners.
* Performs high-volume data entry using word processing, spreadsheet, database, or other computer software.
* Verifies integrity of data by comparing it to source documents
* Reviews data for errors, missing pages, or missing information and resolves any discrepancies.
What Youll Bring to the Role - Minimum Qualifications Required
* 1-3 years of experience in data entry or equivalent training.
* Ability to type a minimum of 40 WPM.
* Experience and working knowledge with Microsoft Office (Microsoft Excel, Microsoft Word).
* Strong computer skills.
* Ability to enter data into a computer quickly and accurately.
* Working knowledge of office equipment including a computer, telephone, scanner, calculator, and photocopier
* Strong attention to detail.
* Ability to think analytically.
* Efficient typing skills.
* Effective organizational and prioritization with ability to consistently complete work in and accurate and timely manner.
* Detail oriented.
* Ability to communicate effectively both verbally and written.
* Develop and maintain effective relationships and provide outstanding customer service internally and externally.
* Ability to work effectively in a team environment.
* Ability to evaluate processes and procedures for continuous process improvement.
* Ability to adapt to and work effectively in a fast paced and changing environment with multiple priorities.
* Basic keyboarding, word processing and data entry skills.
* High School diploma and two years administrative experience or a combination of equivalent education and/or experience.
* Occasional Travel to other MCW offices (*Note: This would be occasional travel to Madison location for training).
Preferred Qualifications
* Customers Service experience is a plus (*Note: This is due to working with internal and external customers, i.e., ADRCs).
My Choice Wisconsin is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Reports to: Enrollment & Eligibility Manager
Department: Accounting & Finance
FLSA Status: Exempt (Salary)
Office Location: Wauwatosa
Travel: Minimal 10% - 20% to Madison for training
Do you think it is important to make a difference every day? Are you fulfilled by helping others to live their best lives? My Choice Wisconsin is proud to offer a rewarding work environment as an employer of choice. We work collaboratively across departments and with our provider network towards bettering the communities we serve.
Who We Are
Caring Starts Here where we embrace the whole person. We are Wisconsins largest Managed Care Organization that serves seniors and adults with disabilities, making a difference in over 50 counties across the state. We are a place where diverse talented and mission-driven professionals choose to come to do the most rewarding work of their lives.
What We Offer
* Rewarding work
* Supported autonomy
* Teamwork and collaboration
* Workday variety
* Generous 401(k) program with 100% vesting AND company match on day 1
* Competitive compensation
* Other fabulous benefits include:
* PTO and floating holiday
* Medical, dental, and vision insurance programs
* Employer-paid life and short-term disability insurance
* Enjoy participation in the Federal Public Service Loan Forgiveness Program
What You'll do as an Enrollment Coordinator
Summary
This position is responsible for processing enrollment applications and provide backup the change routing form process, initial MA Review calls, and follow-up for verifications. In addition, this position prepares and sends new member packets and responds to calls from the main intake line.
Essential Duties and Responsibilities
* Process enrollment applications and review all new applications for Medicaid and/or Medicare eligibility.
* Process changes routing forms within compliance timelines.
* Assist Enrollment Reps in Medicaid Review Calls to members
* Backup for Medicare Enrollment Specialist
* Respond to calls for department phone line providing quality customer service.
* Send new member packets within compliance timelines.
* Assist with projects as assigned.
* Transfers information from paper formats into computer files using keyboards, data recorders, or optical scanners.
* Performs high-volume data entry using word processing, spreadsheet, database, or other computer software.
* Verifies integrity of data by comparing it to source documents
* Reviews data for errors, missing pages, or missing information and resolves any discrepancies.
What Youll Bring to the Role - Minimum Qualifications Required
* 1-3 years of experience in data entry or equivalent training.
* Ability to type a minimum of 40 WPM.
* Experience and working knowledge with Microsoft Office (Microsoft Excel, Microsoft Word).
* Strong computer skills.
* Ability to enter data into a computer quickly and accurately.
* Working knowledge of office equipment including a computer, telephone, scanner, calculator, and photocopier
* Strong attention to detail.
* Ability to think analytically.
* Efficient typing skills.
* Effective organizational and prioritization with ability to consistently complete work in and accurate and timely manner.
* Detail oriented.
* Ability to communicate effectively both verbally and written.
* Develop and maintain effective relationships and provide outstanding customer service internally and externally.
* Ability to work effectively in a team environment.
* Ability to evaluate processes and procedures for continuous process improvement.
* Ability to adapt to and work effectively in a fast paced and changing environment with multiple priorities.
* Basic keyboarding, word processing and data entry skills.
* High School diploma and two years administrative experience or a combination of equivalent education and/or experience.
* Occasional Travel to other MCW offices (*Note: This would be occasional travel to Madison location for training).
Preferred Qualifications
* Customers Service experience is a plus (*Note: This is due to working with internal and external customers, i.e., ADRCs).
My Choice Wisconsin is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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