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Ent Investigations Sr. Associate - Conduct Allegations Monitoring Team

Employer
Wells Fargo
Location
Minnesota
Salary
63900.00 USD Annual

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Industry
Professional Services
Role
Other
Job Type
Long-Term
Hours
Full Time
Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Chief Operating Office (COO) is responsible for delivering a more consistent approach to business operations across Wells Fargo, strengthening the company's risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.

The COO group includes the head of Operations, who is jointly responsible for line of business operations with each of the five LOB CEOs. Operations functions include contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions.

The COO group also includes a number of teams dedicated to strengthening Wells Fargo's risk and control infrastructure. These include the Control Executive team; Regulatory and Policy Affairs; Enterprise Customer Excellence; Sales Practices Oversight and Management; and Strategic Execution and Operations.

The Chief Administrative Office, encompassing the Corporate Properties Group; Corporate Security; Enterprise Business Resiliency; Strategic Programs and Process Improvement; Enterprise Change Management; Supply Chain Management; and Data Management and Insights, delivers important services for our employees and customers.

Conduct Management is responsible for front-line conduct operations, which includes the ethics program, enterprise investigations, and operational reporting to support the company in conduct-related issues.

Position Overview

The Enterprise Investigation Sr. Associate will be a member of the Conduct Allegations Monitoring Team, and will support Allegation Communications, and Monitoring Build out and Ownership for various Allegation Management Teams. Responsibilities include, but are not limited to the following:

  • Provide required communications to reporting parties via various channels, leveraging regular reporting to identify the reporting party(ies), type of communication required, and method of distribution
  • Document all communications using the Case Notes within the Enterprise Allegation Platform
  • Partner with others to continuously improve processes and procedures within the Conduct Allegations Monitoring Team, and work to understand trends within the Monitors performed.
  • Collaborate with groups within and outside of Conduct Management to build relationships
  • Develop and implement future state processes and Monitors in alignment with the needs of the Conduct Allegations Monitoring Team and partners.
  • Support other Conduct Allegations Monitoring projects and activities as required

#conductmanagementjobs

Depending on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo Bank.



Required Qualifications

  • 2+ years of experience in investigations in one or a combination of the following: employee relations, internal/external fraud, BSA/AML, terrorist financing, or risk management involving financial crimes demonstrated through work or military experience



Desired Qualifications

  • Ability to coordinate completion of multiple tasks and meet aggressive time frames
  • Ability to mentor and train less senior staff
  • Ability to present to decision makers in a professional and confident manner
  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
  • Excellent verbal, written, and interpersonal communication skills



Other Desired Qualifications
  • Ability to achieve high production and quality standards
  • Ability to present to multiple levels of management
  • Ability to manage multiple small to medium sized projects simultaneously
  • Demonstrated ability to work with leaders and team members at all levels and across functional lines
  • Ability to manage complex data requiring the coordination of internal and external resources
  • Strong interpersonal skills and be highly effective in dealing with individuals regarding sensitive and sometimes controversial matters
  • Excellent oral and written communication skills and be capable of dealing with all levels of management, team members, business partners, customers, outside professionals, and law enforcement personnel
  • Familiarity with case management systems, banking systems and operations Ability to achieve high
  • Experience navigating Enterprise Allegations Platform (EAP)


Job Expectations

  • Ability to travel up to 5% of the time



Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

MN-Saint Louis Park: Min: $63,900 Mid: $90,000 Max: $116,100
NC-Charlotte: Min: $63,900 Mid: $90,000 Max: $116,100
NC-Charlotte: Min: $63,900 Mid: $90,000 Max: $116,100



Street Address

MN-Saint Louis Park: 435 Ford Rd - Saint Louis Park, MN
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
NC-Charlotte: 301 S Tryon St - Charlotte, NC



Disclaimer

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



Benefits Summary

Benefits

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