Registration Specialist
- Employer
- Altru Health System
- Location
- East Grand Forks, MN
- Salary
- Join our team!
View more
- Industry
- Office and Administration
- Role
- Other
- Job Type
- Long-Term
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Job Details
Last updated 6/22/2021
Job Summary
Under the direction of the practice manager, the Registration Specialist Clinic will be responsible for answering incoming calls for the clinic, responding to a variety of patient requests and inquires including scheduling appointments for physicians and hospital related appointments and procedures. In addition,the Registration Specialist Clinic will focus on obtaining the required information from the Patient/family to complete registration, complete verification through use of various software, complete Medicare secondary (MSP) questions, and look up current insurance and co-pay information.
Essential Job Functions
Schedules patient visits and/or procedures, while coordinating appointments with other departments to meet the patient/provider needs.
Accurately registers patients by collecting and recording demographic, insurance, financial, and clinical data in the computer system. Records and collects necessary patient account documents. Collects self-pay balances, pre-payment amounts, and co-pays per guidelines, if applicable. Creates accounts for new patients and updates accounts for previous patients to ensure accurate services and account processing.
Accurately schedules and registers appointments.
Maintains knowledge of and complies with third-party payers' requirements for verifying insurance information, obtains authorizations/pre-certifications, and completes other activities to ensure services are billed and reimbursed appropriately. Reviews Medicare accounts for completed MSPQ.
Modifies work schedule to meet department goals/deadlines and the needs of the department and patients.
Performs other duties as assigned or needed to meet the needs of the department/organization.
Driving Requirements
Driving Category
Occasional Driver
License, Certification & Registration
Title
Credentialing Body
Timeframe When Needed
Verified By
Driver's License with Acceptable Driving Record
Drivers License - Current State Licensed
Prior to Start Date
HR Primary Sources
Education & Experience
Degree/Diploma
Program of Study
Required/Preferred
Associate's
Healthcare
Preferred
Experience
Required/Preferred
A minimum of 1 year of related experience
Preferred
Knowledge & Skills
Title
Required/Preferred
Demostrates proficient computer skills with a high degree of accuracy for computer tasks.
Required
Demonstrates ability to process complex instructions translating into logical problem-solving steps.
Required
Demonstrates the ability to effectively communicate both verbally and in written format.
Required
Experience utilizing and developing analytic solutions
Preferred
Physical Demands
Frequency 8 Hour Shift 10 Hour Shift 12 Hour Shift Rarely (1-4%) 1-19 min 1-24 min 1-29 min Occasionally (5-33%) 19 min-2.6 hrs 24 min-3.3 hrs 29 min-3.9 hrs Frequently (34-66%) 2.6-5.3 hrs 3.3-6.6 hrs 3.9-7.9 hrs Continuously (67-100%) 5.3-8 hrs 6.6-10 hrs 7.9-12 hrs
Activity
Frequency
Sit
Continuously (>67%)
Stand
Occasionally (5-33%)
Walk
Occasionally (5-33%)
Stoop/Bend
Occasionally (5-33%)
Reach
Frequently (34-66%)
Climb
Not Applicable
Crawl
Not Applicable
Squat/Crouch/Kneel
Occasionally (5-33%)
Twist
Occasionally (5-33%)
Handle/Finger/Feel
Continuously (>67%)
See
Continuously (>67%)
Hear
Continuously (>67%)
Weight Demands
Activity
Amount
Lift - Floor to Waist Level
Light (10-20 pounds)
Carry
Sedentary (
Push/Pull
Sedentary (
Slide/Transfer
Not Applicable
Working Conditions
Condition
Frequency
Indoor
Continuously (>67%)
Outdoor
Not Applicable
Extreme Temperature
Not Applicable
Activity
Frequency
Sit
Continuously (>67%)
Stand
Occasionally (5-33%)
Walk
Occasionally (5-33%)
Stoop/Bend
Occasionally (5-33%)
Reach
Frequently (34-66%)
Climb
Not Applicable
Crawl
Not Applicable
Squat/Crouch/Kneel
Occasionally (5-33%)
Twist
Occasionally (5-33%)
Handle/Finger/Feel
Continuously (>67%)
See
Continuously (>67%)
Hear
Continuously (>67%)
Weight Demands
Activity
Amount
Lift - Floor to Waist Level
Light (10-20 pounds)
Carry
Sedentary (
Push/Pull
Sedentary (
Slide/Transfer
Not Applicable
Working Conditions
Condition
Frequency
Indoor
Continuously (>67%)
Outdoor
Not Applicable
Extreme Temperature
Not Applicable
Employee Health
Functional Assessment
Hazardous Drug Exposure
Fit Testing Required
Not Applicable
No
No
Job Summary
Under the direction of the practice manager, the Registration Specialist Clinic will be responsible for answering incoming calls for the clinic, responding to a variety of patient requests and inquires including scheduling appointments for physicians and hospital related appointments and procedures. In addition,the Registration Specialist Clinic will focus on obtaining the required information from the Patient/family to complete registration, complete verification through use of various software, complete Medicare secondary (MSP) questions, and look up current insurance and co-pay information.
Essential Job Functions
Schedules patient visits and/or procedures, while coordinating appointments with other departments to meet the patient/provider needs.
Accurately registers patients by collecting and recording demographic, insurance, financial, and clinical data in the computer system. Records and collects necessary patient account documents. Collects self-pay balances, pre-payment amounts, and co-pays per guidelines, if applicable. Creates accounts for new patients and updates accounts for previous patients to ensure accurate services and account processing.
Accurately schedules and registers appointments.
Maintains knowledge of and complies with third-party payers' requirements for verifying insurance information, obtains authorizations/pre-certifications, and completes other activities to ensure services are billed and reimbursed appropriately. Reviews Medicare accounts for completed MSPQ.
Modifies work schedule to meet department goals/deadlines and the needs of the department and patients.
Performs other duties as assigned or needed to meet the needs of the department/organization.
- Demonstrates understanding and follows infection control policies and procedures according to standard operating procedure.
- Maintains requirements for age specific competencies for the position and demonstrates the knowledge or principles of growth and developments and the skills necessary to provide patient/customer care/services.
- Demonstrates knowledge and understanding of and compliance with:
- All pertinent safety, health and environmental policies, procedures and guidelines.
- Working safely, without causing harm or risk to self, others or property.
- The work environment safety procedures and prompt reporting of unsafe practices, procedures, accidents, injuries or other safety violations to the Leader.
- The use of all safety equipment and personal protective equipment.
Driving Requirements
- Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
- Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
- Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
- Infrequent Drivers: Persons who are generally not expected to drive.
Driving Category
Occasional Driver
License, Certification & Registration
Title
Credentialing Body
Timeframe When Needed
Verified By
Driver's License with Acceptable Driving Record
Drivers License - Current State Licensed
Prior to Start Date
HR Primary Sources
Education & Experience
Degree/Diploma
Program of Study
Required/Preferred
Associate's
Healthcare
Preferred
Experience
Required/Preferred
A minimum of 1 year of related experience
Preferred
Knowledge & Skills
Title
Required/Preferred
Demostrates proficient computer skills with a high degree of accuracy for computer tasks.
Required
Demonstrates ability to process complex instructions translating into logical problem-solving steps.
Required
Demonstrates the ability to effectively communicate both verbally and in written format.
Required
Experience utilizing and developing analytic solutions
Preferred
Physical Demands
Frequency 8 Hour Shift 10 Hour Shift 12 Hour Shift Rarely (1-4%) 1-19 min 1-24 min 1-29 min Occasionally (5-33%) 19 min-2.6 hrs 24 min-3.3 hrs 29 min-3.9 hrs Frequently (34-66%) 2.6-5.3 hrs 3.3-6.6 hrs 3.9-7.9 hrs Continuously (67-100%) 5.3-8 hrs 6.6-10 hrs 7.9-12 hrs
Activity
Frequency
Sit
Continuously (>67%)
Stand
Occasionally (5-33%)
Walk
Occasionally (5-33%)
Stoop/Bend
Occasionally (5-33%)
Reach
Frequently (34-66%)
Climb
Not Applicable
Crawl
Not Applicable
Squat/Crouch/Kneel
Occasionally (5-33%)
Twist
Occasionally (5-33%)
Handle/Finger/Feel
Continuously (>67%)
See
Continuously (>67%)
Hear
Continuously (>67%)
Weight Demands
Activity
Amount
Lift - Floor to Waist Level
Light (10-20 pounds)
Carry
Sedentary (
Push/Pull
Sedentary (
Slide/Transfer
Not Applicable
Working Conditions
Condition
Frequency
Indoor
Continuously (>67%)
Outdoor
Not Applicable
Extreme Temperature
Not Applicable
Activity
Frequency
Sit
Continuously (>67%)
Stand
Occasionally (5-33%)
Walk
Occasionally (5-33%)
Stoop/Bend
Occasionally (5-33%)
Reach
Frequently (34-66%)
Climb
Not Applicable
Crawl
Not Applicable
Squat/Crouch/Kneel
Occasionally (5-33%)
Twist
Occasionally (5-33%)
Handle/Finger/Feel
Continuously (>67%)
See
Continuously (>67%)
Hear
Continuously (>67%)
Weight Demands
Activity
Amount
Lift - Floor to Waist Level
Light (10-20 pounds)
Carry
Sedentary (
Push/Pull
Sedentary (
Slide/Transfer
Not Applicable
Working Conditions
Condition
Frequency
Indoor
Continuously (>67%)
Outdoor
Not Applicable
Extreme Temperature
Not Applicable
Employee Health
Functional Assessment
Hazardous Drug Exposure
Fit Testing Required
Not Applicable
No
No
Company
Do what you love. Make a difference. Join our team of over 4,000 health professionals and support staff committed to caring for the region for more than 100 years.
At Altru Health System, we are serious about providing an exceptional patient experience and positively impacting the communities we serve. Our physician-led, community-owned, not-for-profit health system serves over 225,000 residents in northeast North Dakota and northwest Minnesota. We are a proud member of the Mayo Clinic Care Network.
If reasonable accommodation is needed to apply or interview for a position, please contact careers@altru.org or 701.780.5123.
Company info
- Website
- http://www.altru.org/careers/
- Telephone
- 701-780-5123
- Location
-
Grand Forks
North Dakota
US
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