Shop Foreman
- Employer
- Find A Wrench, LLC
- Location
- Sussex
- Salary
- Competitive
View more
- Industry
- Construction
- Role
- Other
- Job Type
- Long-Term
- Hours
- Full Time
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**SIGN-ON BONUS FOR OUT OF AREA QUALIFIED CANDIDATES**
The Shop Foreman will report to the Service Manager and will be responsible for assisting the Service Department in our Sussex, WI branch. Responsibilities include but not limited to:
- Manages in shop & field service and repair of machines and equipment
- Warranty repairs
- Rental/lease maintenance and repairs
- Enforces all company policies & procedures
- Maintains excellent customer relations and attains business objectives/goals with good management and planning
- Handle incoming customer service calls
- Manages in shop service and repair of machines and equipment
- Maintain customer related information for customer accounts in business software
- Provide customers with superior customer service
- Support the Service Manager in daily service operations
- Work with branch departments to ensure quality service repairs for MBR customers
- Creates work orders necessary to perform work required
- Review all customer service quotes for accuracy and completion
- Schedules and controls the labor required to perform work
- Enforces all policies and procedures in department
- Continually monitors the progress of the service department and Technician's to lead toward quality and profit goals
Requirements:
- 2 year Diesel Technician Degree or equivalent experience in service operations and labor with experience in selling at a management level.
- A healthy working knowledge of equipment operations and mechanical functions.
- Solid shop floor management knowledge along with leadership skills in a specialized repair environment.
Benefits:
- Excellent pay
- Healthcare/Dental/Vision
- 401K with match
- Paid vacation
- PTO
- Life insurance
- Disability
- Advanced training
- Uniforms provided
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