AG SERVICE TECHNICIAN

Purpose:

Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.  May require some direction or guidance from the Location Service Manager, Shop Foreman or senior Technicians. Provides excellent customer service.

Responsibilities:

• Performs basic diagnostics and repairs on agricultural and turf equipment and established Precision Ag. products. Knowledge in diagnostic and repairs of tractors, combines and planters preferred
• Participates in Service EDUCATE Training programs required for the development of skills and knowledge
• Maintains current knowledge of John Deere and competitive products
• Maintains condition of vehicles, inventory, tools and equipment
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Completes all reports and forms required in conjunction with work assignments
• Accounts for all time on repair order and for all material used in performing assigned duties
• Provides excellent customer service
• Other duties as assigned by Management

Requirements:

• 1+ years of experience performing diesel service repairs and/or equivalent educational experience
• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural equipment.
• Ability to use Service Advisor and basic computer functions
• Ability to operate vehicles and equipment used for diagnostic purposes
• Ability to lift 60 – 70 pounds frequently
• Ability to lift 75 – 100 pounds on a regular basis
• Ability to stand for long periods of time and be able to work longer hours in the busy seasons.
• Ability to bend, stoop, twist and reach on a frequent basis
• Basic data entry keyboarding skills
• Basic knowledge of Microsoft office programs
• Basic customer service and phone skills
• High School Diploma or equivalent experience required
• Valid driver’s license and clean driving record is required
• Candidate must become forklift certified within 30 days of employment

SEMA Equipment, Inc. is an equal opportunity employer.

SEMA Equipment offers competitive pay and a robust benefits package including group medical insurance, supplemental insurance, life insurance, 401k, paid holidays, and MORE!