Pharmacy Customer Service

Position Information

Family Healthcare Pharmacy is seeking a motivated, experienced Pharmacy Customer Service Representative to join our growing team of innovative professionals. We are a closed door, clinic pharmacy operating at 2 sites in Fargo, ND. We are looking for a candidate that will be a positive addition to our team by providing excellent customer service and culturally sensitive patient care. The Pharmacy Customer Service Representative will work under the direct oversight of a Registered Pharmacist to assist in the technical services of preparing medication for dispensing. Pharmacy staff dispense prescriptions, provide patients education on use of medication, perform clincial services related to medication management, maintain patient records, and provide drug and product information to medical providers of the health care center. The pharmacy complies with all state and federal laws regarding the practice of pharmacy . Candidate must also possess good verbal and written communication skills to work effectively with pharmacy and clinic staff, medical providers, and patients.

Work Schedule:

Monday - Friday

Advertised Salary:

$40,000+/year - salary to commensurate with experience.

Minimum Qualifications:

*Knowledge of medical systems

*Demonstrated excellent organizational skills

*Demonstrated ability to work cooperatively with other staff

*Flexibility in work location and performance of daily responsibilities

*Ability to work accurately and efficiently in a busy, fast paced pharmacy environment

*Willingness to actively participate in the continuous quality improvement of pharmacy services

Preferred Qualifications:

*Experience in medical or pharmacy setting, procedures and guidelines

*Familiarity with insurance programs

*Experience with Q S1 pharmacy management system

*Experience with Point of Sale Transactions

*Experience working with drug manufacture prescription assistance programs

*Experience working in a diverse, multicultural setting

*Experience working with interpreters/language lines

Applicant Materials Required:

Please provide details within application or resume of how each of the minimum and/or preferred qualifications have been met.

Benefits:

NDSU offers a comprehensive benefits package with includes single or family health insurance coverage with premiums paid for by the university - with an effective date for new employees the first of the month following date of hire. Other benefits include, wellness benefits, basic life insurance, retirement plan, tuition waiver, annual leave, EAP, sick leave and holiday pay. Optional benefits include supplemental life, dental, vision, long-term care insurance, flexible spending account, and supplemental retirement plans.

No Smoking Notice:

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.

EO/AA Statement:

North Dakota State University is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, color, gender expression/identity, genetic information, marital status, national origin, participation in lawful off-campus activity, physical or mental disability, pregnancy, public assistance status, race, religion, sex, sexual orientation, spousal relationship to current employee, or veteran status, as applicable.

Veteran's Preference Notice:

This position is subject to North Dakota Veteran's Preference requirements.

About Us

North Dakota State University is distinctive as a student focused, land-grant, research university. Our main campus is located in Fargo, ND with Extension Service and Research Experiment Station locations across the entire state. NDSU has been listed in the Top 100 public research universities in the United States for research and development in agricultural sciences, psychology and social sciences, based on reported research expenditures.

NDSU is an exciting place to work offering a stimulating and diverse environment richly populated with people pursuing life-long learning and personal growth. Employees often attend on-campus cultural events, lectures, athletic events and enjoy walks through our beautiful campus.

NDSU employs over 6000 full-time and part-time employees across the state, making it the second largest employer in the community. NDSU is the best college in ND, according to Money Magazine (September 2018). NDSU was named a 2019 Best Value College by Forbes. Fargo made Livability.com's top 10 list of cities to find a job and ranked at #11 for best places to live overall.

NDSU offers a wide array of professional opportunities including faculty, executive, managerial, professional, technical, paraprofessional, office support, servers and crafts/trades. Like a small city, NDSU operates 24 hours a day, seven days a week. Full time employees are offered a superb benefit package to include 100% company paid health insurance premiums and tuition assistance for employees and immediate family members. All of us at NDSU play an important role in serving our students and public constituencies. We encourage motivated and talented team members that thrive in a higher-ed environment to join our university!

Mission

We provide transformational education, create knowledge through innovative research, and share knowledge through community engagement that meets the needs of North Dakota and the world.