Banking Operations Specialist

An Banking Operations Specialist is responsible for ensuring funds are in Health Savings Accounts, Health Reimbursement Arrangements and Health Savings Accounts. This role is also responsible for reconciling various accounts and answering questions on the reconciliation process.

Responsibilities include:

* Work service requests for accounts
* Work through various tasks in OnBase queues
* Monitor team mailbox
* Assist partners with transactional questions and research items

* Process daily accounting duties by deadline
* Process check and reimbursement files
* Handle Void/Reissue requests
* Work stale check processes
* Deposit Checks
* Process fee waivers
* Generate, upload, and approve daily ACH files across multiple partners
* Review ACH returns and make necessary corrections

* Reconciliation of Accounts
* Reconcile multiple accounts per partner
* Update cleared check list
* Provide monthly reconciliation reporting to partners

* Wire processing
* Understand the process of money movement by wire transfer
* Reconcile contribution files against wire transfers
* Communicate wire/contribution file discrepancies

* Fraud Monitoring
* Knowledge of suspicious and fraudulent activities within the WEX Health Cloud platform
* Assist in implementation of proactive measures to prevent fraud
* Reporting to clients on Fraud Monitoring activities

* Other duties as assigned

Qualifications

* Computer proficiency required
* Excellent written, oral, and interpersonal communications skills
* Ability to work in a fast-paced professional environment
* Detail oriented with excellent analytical, and investigative skills
* Benefit experience preferred