Admit/Discharge Coordinator

Job Summary
The Admit/Discharge Coordinator preforms all the essential job functions as the Hospital Admitting Specialist along with assuring that staffing is complete for each shift, creating pending admissions as needed, assures patients are placed in the most appropriate accommodation, facilitate proper placement within the unit, and checks the bed planning tools while resolving scheduling discrepancies according to standard operating procedure. The Hospital Admit/Discharge Coordinator also monitors bed planning system of pending admits, discharges, and transfers in a structured format and reports all information on shift exchange or end of day.

The Admit/Discharge Coordinator, under the direct supervision of the Hospital Admitting Supervisor, helps to accurately schedule patient discharge orders and procedures while updating demographic and insurance information, completing pre-registration, accurately registering patients for their appointments, and completes insurance verification while remaining positive, cooperative and supportive to patients, families and fellow colleagues. This position also promotes good public relations and stays customer focused at all times to ensure patients and their families' needs are met.
Essential Job Functions
Assures that the patient is placed in the most appropriate available accommodation in cooperation with patient care units and Patient Care Coordinator/Charge Nurse to facilitate proper placement with the unit and according to standard operating procedure.

Assures that work is completed timely and accurately during each shift. Works with employees to correct missing or inaccurate information. Assures bedside registration is completed. Corrects admitting errors and monitors for fraudulent patient activities.

Creates pending admissions for hospitalization of therapeutic, diagnostic and invasive procedures, as needed. Obtains required information from the patient/family in order to complete the patient registration, fills out appropriate application forms for patients and documents helpful information, for co-workers in the notes sections, i.e. demographic section, insurance section, etc. Works with security and police to obtain information for patients when needed.

Checks the bed planning tools and resolves scheduling discrepancies according to standard operating procedure. Monitors bed planning system of pending admits, discharges, and transfers in a structured format. Reports off all information on shift exchange or end of day.

Assures all patient information is collected upon discharge, i.e., accident injury information, demographics. Coordinates all Emergency Department discharges and collects payments. Collects and posts payments, maintains and balances cash drawer, and completes daily deposit .

Looks up current insurance and co-pay information using third party eligibility screens in computer. Completes insurance verification through use of coverage search, real time eligibility,Thor, Medifax, or other eligibility software according to standard operating procedures or checks all admits to verify that one has been completed and appropriate changes made to account.

Band patient's coming from regional clinics and the STEMI program while also helping direct patients being brought in by EMS. Collaborates with EMS team to receive patient's information and relay information regarding transfers. Directs outlying facilities on patient's placement and necessary paperwork. Notifies charge nurse when ambulance has arrived.

Performs other duties as assigned or needed to meet the needs of the department/organization.

• Demonstrates understanding and follows infection control policies and procedures according to standard operating procedure.
• Maintains requirements for age specific competencies for the position and demonstrates the knowledge or principles of growth and developments and the skills necessary to provide patient/customer care/services.
• Demonstrates knowledge and understanding of and compliance with:
  • All pertinent safety, health and environmental policies, procedures and guidelines.
  • Working safely, without causing harm or risk to self, others or property.
  • The work environment safety procedures and prompt reporting of unsafe practices, procedures, accidents, injuries or other safety violations to the Leader.
  • The use of all safety equipment and personal protective equipment.

Driving Requirements

• Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
• Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
• Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
• Infrequent Drivers: Persons who are generally not expected to drive.

Driving Category

Occasional Driver
License, Certification & Registration
Title

Credentialing Body

Timeframe When Needed

Verified By

Driver's License with Acceptable Driving Record

Drivers License - Current State Licensed

Prior to Start Date

HR Primary Sources

Education & Experience
Degree/Diploma

Program of Study

Required/Preferred

Associate's

Healthcare

Preferred

Experience

Required/Preferred

A minimum of 1 year of related experience

Required
Knowledge & Skills
Title

Required/Preferred

Demonstrates the ability to effectively communicate both verbally and in written format.

Required

Demonstrates proficient computer skills with a high degree of accuracy - variety of computer tasks.

Required

Demonstrates knowledge of medical terminology.

Preferred

Physical Demands
Frequency 8 Hour Shift 10 Hour Shift 12 Hour Shift Rarely (1-4%) 1-19 min 1-24 min 1-29 min Occasionally (5-33%) 19 min-2.6 hrs 24 min-3.3 hrs 29 min-3.9 hrs Frequently (34-66%) 2.6-5.3 hrs 3.3-6.6 hrs 3.9-7.9 hrs Continuously (67-100%) 5.3-8 hrs 6.6-10 hrs 7.9-12 hrs
Activity

Frequency

Sit

Frequently (34-66%)

Stand

Occasionally (5-33%)

Walk

Occasionally (5-33%)

Stoop/Bend

Occasionally (5-33%)

Reach

Frequently (34-66%)

Climb

Rarely (67%)

See

Continuously (>67%)

Hear

Continuously (>67%)
Weight Demands
Activity

Amount

Lift - Floor to Waist Level

Sedentary (
Carry

Sedentary (
Push/Pull

Sedentary (
Slide/Transfer

Sedentary ( Working Conditions
Condition

Frequency

Indoor

Continuously (>67%)

Outdoor

Not Applicable

Extreme Temperature

Not Applicable
Employee Health
Functional Assessment

Hazardous Drug Exposure

Fit Testing Required

Not Applicable

No

No