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Quality Improvement Specialist

Employer
Olivia Hospital & Clinics
Location
Olivia, Minnesota
Salary
Competitive Wages + Benefits

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Industry
Healthcare
Role
Administrative

Job Details

Olivia Hospital &Clinic has an immediate opening for a full time Quality Improvement Specialist. The Quality Improvement Specialist will actively partner with leaders to improve operations and quality through project management, initiative support, process improvement, patient experience, and clinical documentation improvement. In collaboration with clinical and administrative leaders, will execute improvement projects related to organizational goals and strategies in assigned areas. Consultants will provide formal project reporting, metrics, data tracking and action plans for improvement efforts; and will utilize quality methodologies/principles/tools as needed to improve efficiencies of healthcare operations, patient safety and clinical processes.
Scope of Responsibility
This position directly impacts the quality of health care by creating best practice processes for improved outcomes. Works independently on assigned projects. Consults with service line and organizational leaders on highly unique, complex, or time critical problems.

 Constructive dissatisfaction with the status quo and drive for improvement using strategic thinking skills
 Excellent critical thinking, analytical skills and problem solving. Able to contribute these skills to the creation of solutions.
 Data driven, demonstrated capability to obtain and analyze data to direct project focus, yet comfortable with ambiguity and able to balance a bias for action with an
understanding of risk.
 Excellent verbal and written communication skills
 Ability to teach, coach and influence others, including ability to lead through influence
 Self-starter that demonstrates accountability and ownership of their work.
 Drive and initiative to develop relationships and partnerships within and external to areas of focus. Team player willing to freely share knowledge, resources and information.
 Proficient in preparing, leading and facilitating meetings and improvement sessions
 Demonstrated experience for managing the complete project and/or PDCA cycle including defining and scoping new opportunities, creating deliverables and monitoring status with progress reports to key stakeholders
 Exceptional organization and prioritization skills
 Able to successfully deal with ambiguity, have perspective and courage, be approachable and motivate others Internal/External Contacts
 This position frequently interacts with executives and department leaders across the organization, including hospital and clinic physicians, managers and support staff as part of the team-based improvement efforts they support. This role also often maintains contacts with organizations and individuals outside of the organization in an effort to gain knowledge and inputs into our internal improvement efforts and share our work with
others.

 Minimum Qualifications/License/Certifications

 Bachelor’s Degree
 4 years of relevant work experience with 2-3 years project management experience
 Experience with:

-process/quality improvement or
-lean or six sigma or
-project management/change management
 Proven experience in managing successful projects of both small and medium scale
 healthcare experience preferred

Special Certifications:

 Certified in Institute for Healthcare Improvement (IHI) change methodology, Six Sigma, Lean or related Quality Improvement methods preferred
 PMP certification not required but seen as an asset

At Olivia Hospital & Clinic our mission is to improve health and well-being in partnership with our members, patients and community. Come work for an organization where we believe in head + heart, together.


Applications can be obtained from the Registration desk or at www.oliviahospital.com. Application accepted until position is filled. Return applications to Olivia Hospital & Clinic, 100 Healthy Way,
Olivia, MN 56277 ATTN: Lynette Bernardy. An EOE/AA Employer & Provider.

Company

Located in west central Minnesota, Olivia Hospital & Clinics is one of the leading employers in Renville County. We strive at all times to preserve the dignity and self-worth of each patient as an individual and offer a caring environment in which to work. When considering your next career move, we offer a competitive base salary with production incentives, excellent retirement and generous benefits package and a state-of-the-art new medical center. Our three clinics are an extension of a Critical Access Hospital.

The area offers a variety of recreational facilities including: five golf courses, a dozen parks, hunting, fishing, indoor and outdoor swimming pools, several relaxing lakes and the Minnesota River within 15 minutes. We are 90 miles west of the Twin Cities. A very desirable county with excellent public services, schools, clubs, activities and events. Join our caring team!

Company info
Telephone
320-523-3478
Location
100 Healthy Way
Olivia
MN
56277
US

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