Case Manager

Case Manager
Job Code: 2021-CSCA-019
Location: Court Services & Community Alternatives
Department: Waukesha OWI
FT/PT Status: Full Time

Job Responsibilities:

Position Summary: This position provides pretrial case management of repeat intoxicated driving offenders for the Circuit Courts of Waukesha County.

Essential Functions:

Monitor bail conditions of defendants ordered by the Court into the Intoxicated Intervention Program to include scheduling and providing weekly supervision in the office.

Provide accurate and complete written reports to the court to include regular updates as well as non-compliance

Conduct and record random drug testing on participants.

Work as a team, sharing all aspects of caseload responsibilities, to include but not limited to: conducting intakes, writing court letters, obtaining essential court case information, ongoing CCAP checks, treatment updates, meeting with participants, and staffing cases.

Maintain accurate participant records to include detailed documentation of all contacts with participants, referrals made and all pertinent information related to all pending cases.

Maintain on-going communication with treatment providers to assure participant compliance and open communications with counselors.

Conduct drug testing within the Waukesha Court Service Programs.

Occasional Weekend drug and preliminary breath testing as scheduled, Saturdays 7:00am to 10:00am(not during pandemic).

Attend and volunteer at the Waukesha County Victim Impact Panel at least one time per year.

Job Qualifications:
Work Relationship and Scope: Reports directly to the Program Supervisor and Program Director. Has contact with a wide variety of individuals including criminal defendants, courthouse personnel, treatment providers, various criminal justice agencies and other WCS staff.

Personal Attributes: Follow agency Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, participants and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission.

Knowledge, Skills and Abilities: Knowledge of the Criminal Justice System; familiarity with current OWI laws; knowledge of local AODA treatment programs and assessing agencies in charge of Driver's Safety Plans; strong written and verbal communication skills; ability to respond appropriately in crisis situations; sensitivity toward cultural, ethnic and disability issues; good organizational, computer and typing skills; ability to read and understand drug testing results and their implications; good judgment; effective use of time; and must be trained in all WCS required Evidenced Based Principals within 90 day of hire and follow models for fidelity established by the agency.

Working Conditions: Most of the work will be done in the office, requires occasional trips to the courthouse to drop off court letters, gather pertinent casework information and provide a presence in court on Fast Track Tuesdays; required to meet with clients at our Milwaukee office; observe and supervise clients' drug screens; clients may exhibit disruptive behavior.

Physical Demands: Duties require good hearing and the ability to communicate verbally; hand and finger dexterity for data entry and typing; involves some driving between Waukesha and Milwaukee County.

Minimal Qualifications: Bachelor's Degree in Criminal Justice, Social Work or other related field; possess a valid Wisconsin Driver's License and insured auto; must pass criminal background check.
Other Job Information (if applicable):

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