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Benefits Specialist/Patient Advocate

Kelly Services
La Crosse
38000.00 - 45000.00 USD Annual

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Hospitality and Tourism
Job Type
Full Time
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**Kelly Services** in Partnership with our customer in LaCrosse/Onalaska area is seeking two (2) qualified candidates for **Direct Hire Benefits Specialist/Patient Advocate** roles. In this **direct hire** role, you will be hired as an employee of our customer organization on day #1 and eligible for company benefits.

**Job Details:**

Direct Hire

Hours: Monday-Friday 8:00am-5:30pm

Pay: $38,000-45,000 based on skills and experience

**Job Duties:**

+ Communicate directly with employees to help them understand their benefit plans

+ Answer questions about their health benefits

+ Provide virtual and in-person information sessions to small or large groups of employees

+ Identify correct resources to resolve any issues

+ Act as the employees' advocate to resolve issues on their behalf

+ Identify and communication healthcare options within their benefit plans

+ Facilitate scheduling appointments, transferring medical records, and working closing with other third-party service providers to ensure the employee has received the requested information

+ Follow up with the employee to ensure issue resolution and client satisfaction

+ Assisting the employee with the web-based platform

+ In addition will assist in explaining other healthcare related benefits such as information of HRAs, HSAs, employee assistance programs, wellness programs, on-site /near-site clinic information etc.

+ Recording of all interactions into CRM tool

**Job Requirements:**

+ HS Diploma or GED Equivalent required - Associate or bachelor's degree in Business Management or related field is preferred

+ Bi-lingual: Spanish is a plus

+ 2-3 years of experience with healthcare benefits and insurance

+ Medical terminology and/or coding experience is a plus

+ Excellent verbal and written communication skills

+ Ability to manage multiple tasks simultaneously to meet deadlines while providing exemplary customer service

+ Proficient computer skills with MS Office and ability to work in a CRM system

Please apply now for this immediate **Benefits Specialists/Patient Advocate role** . You may also send resume to .

**Why Kelly** **??** **?**

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** **??**

At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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