Senior Internal Reporting Analyst, UMR - Telecommute

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Use your operational analytical skills to design/develop, program, maintain and publish reports. Make solid recommendations based on the analysis and provide explanations for reporting results for both internal operations and our customers. You must be self-directed and creative as you will deal with some very interesting and complex issues. As a key resource to others you must maintain a high degree of accuracy along with attention to detail, excellent oral and written communication skills, solid interpersonal skills and the ability to always meet deadlines.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Design/develop, program, maintain and publish reports
• Make solid recommendations based on the analysis and provide explanations for reporting results for both internal operations and our customers
• Evaluate, monitor, maintain, communicate data quality status across assets
• Ensure processes incorporate sufficient data quality validation within test plans; participate in the testing process, as needed
• Identify opportunities for process improvement and increased automation to drive efficiencies - prepare justification and provides leadership to help implement
• Support the intraday planning process for Operations, create intraday forecast distributions, compare requirements against available staffing and initiate short term staffing actions to meet service level goals
• Work closely with manager to ensure you understand the uniqueness of Units and the impacts the Data, Claims and Customer care teams have on each other and the business, directly impacting our business' operational success and growth
• Perform the analysis and participate in the monthly and weekly operations metric reviews
• Maintain a high degree of accuracy along with attention to detail, excellent oral and written communication skills, solid interpersonal skills and the ability to always meet deadlines
• Focus on quality and accuracy of own work
• Focus on customer experience and client relationships

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years related experience in operations reporting in the healthcare industry
• 3+ years of experience performing report development
• 3+ years of experience with SQL programming
• 3+ years of experience with Microsoft Excel
• Solid knowledge of SQL server along with data design and relational database methodology
• Knowledge of full-spectrum data management and enabling technologies
• Experience with modern data and BI tools/technologies
• Experience with data transformation/modeling and visualization languages/tools
• Ability to understand and communicate variances to operations, which include but are not limited to finances, operational efficiency, productivity, and/or customer service issues

Preferred Qualifications:

• Familiar with SSIS development, SSRS, Tableau & Power BI
• Excellent attention to detail and accuracy specifically focused on calculations, interpretation, and presentation
• Ability to work productively and proactively in a dynamic, fast paced and constantly changing environment
• Analytical thinker, with ability to quickly grasp complex issues and problem solve
• Solid organizational skills to track requests and deliverables, and meet deadlines
• Adaptable to work independently and in a group setting to achieve overall departmental goals
• Team player and solid ability to work with other disciplines across the company
• Dedication to make continuous improvements in all areas of responsibility

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Senior Report Analyst, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote