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Technology Program Manager

Employer
FIS
Location
Richfield
Salary
Competitive

View more

Industry
General
Role
Manager
Job Type
Long-Term
Hours
Full Time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

0%

Job Description

We are FIS. Our technology powers the world??s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you??re ready to start learning, growing, and making an impact with a career in fintech, we??d like to know: Are you FIS?

About the Role: This position will manage a program of multiple inter-dependent projects following the Enterprise Project Management Methodology Model (EPMM). You will oversee all aspects of assigned programs throughout project life-cycles to ensure completion within the defined scope, quality, time, and cost constraints. Pro-actively manages problem resolution and risk mitigation.

About the Team: The FI Payments (FIP) Business Transformation Team is responsible for driving strategic initiatives for FIP. We create and implement strategy to drive margin expansion via cost reduction, revenue increase, or efficiency building within the division via automation and revenue recovery efforts. We balance time between short term goals and thoughtful go-forward strategy for optimizing operations with the lines of business and the leveraged functions. The team is responsible for calibrating RPA, AI, Machine Learning across a suite of business with gross revenue of ~$3B.

What you will be doing

  • You will ensure accurate allocations of resources throughout the program.
  • You will lead multi-disciplinary teams, composed of various levels of personnel, vendors, and clients to create and deploy successful programs.
  • Serves as liaison between technical and non-technical teams in internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met.
  • Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.
  • May directly oversee employees assigned to manage specific project(s)that have a distinct beginning and end. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
  • Some travel may be required.
  • Other related duties assigned as needed.

What you need:

  • Bachelor??s degree in computer science, management information systems, business administration or other related discipline or the equivalent combination of education, training, or work experience
  • 10+ years project management experience in progressively responsible roles
  • Extensive knowledge of project management standards, processes, procedures and guidelines
  • Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK) and the FIS Enterprise Project Management Methodology (EPMM)
  • Knowledge of various types of IT project methodologies and life cycles, e.g., agile, conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application
  • Knowledge of standards relevant to the software industry, e.g., ISO, CMM, Six Sigma
  • Knowledge of financial services industry
  • Recognized within the enterprise for quality client interaction and successful project completion within the defined scope, quality, time, and cost constraints
  • Experience with both large solution implementations at external client organizations and solution development projects
  • Resource management experience with a team of 10 or more
  • Demonstrated ability to establish budgets, forecast and manage financial results
  • Demonstrates excellent leadership, problem-solving, team, conflict management and time management skills
  • Demonstrated strong business acumen
  • Ability to drive projects and programs to completion
  • Ability to think and act at an enterprise level
  • Ability to interact effectively with executive level clients
  • Strong written and verbal communication skills
  • Proven ability to negotiate externally and internally
  • Ability to maintain confidentiality and carry out assignments that are sensitive in nature

Bonus if you have:

  • Experience working in a scrum and/or SAFe environment
  • Scrum Master Certification
  • SAFe Certification
  • Well established network within FIS, outside of current business unit
  • PMP (Project Management Professional) certification preferred.
  • Knowledge of company??s products and services

What we offer you

  • At FIS, you can learn, grow, and make an impact in your career. Our benefits include:
  • Flexible and creative work environment
  • Diverse and collaborative atmosphere
  • Professional and personal development resources
  • Opportunities to volunteer and support charities
  • Competitive salary and benefits

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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