Claims Rotation Development Program-AFICS (for Dec 2021 or Spring 2022

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Job ID:

R24851 Claims Rotation Development Program-AFICS (for Dec 2021 or Spring 2022 college graduates) (Open)

Compensation may vary based on the job level and your geographic work location.

Compensation Minimum:$65,000

Compensation Maximum:$65,000

Summary:

AFICS (American Family Insurance Claims Services) is hiring for our Claims Rotation Program!

The Claim's Rotation Development Program is an 18-24-month program providing recent graduates training and an in-depth view of the insurance claims industry. CRDPs will be placed in specific line of business: auto, property or specialty where they will have the chance to contribute value while building their business acumen and developing leadership skills.

The rotational program offers a robust training curriculum where CRDPs will apply their learnings in their line of business. As a result, they will be able to enhance their skills in negotiating strategic thinking, problem solving and much more. In addition, the CRDP will gain valuable experience, including but not limited to claims adjusting, strategy, and operations.

As a team member, you will support AFICS' goal of ensuring customer service industry leadership, partnering with an agency to deliver seamless claim service by processing complex or highly complex claims on a routine basis.

After successfully completing the program, CRDPs will be equipped with the skills to succeed in a Claims Adjuster role.

As the CRDPs enter the program, each participant is assigned a mentor, in addition to their supervisor. The mentors are experienced professionals who have demonstrated success in their careers. These mentors will support the CRDPs for the duration of the program.

Qualifications:

* Received an Associate, Bachelor or equivalent degree in December 2021 or Spring 2022
* Exhibited leadership through campus activities and/or community outreach
* Has had at least one internship or work experience in related field
* Demonstrates American Family Insurance Claims Services values: Accountable, Caring, Courageous, Inclusive, Innovative and Trustworthy
* Preferred: Excellent academic record, 3.0+ GPA
* Eligible to work in the U.S on a permanent basis

Education & Licenses:

* Valid driver's license required plus an acceptable driving record
* Obtain state specific property casualty licensing as required

Travel Requirements

* This position requires travel up to 10% of the time.
* Must be willing to travel for Catastrophe duty if necessary

Physical Demands

* This position requires the ability to climb or balance between 1 and 33% of the time (applies to field position only).
* This position requires the ability to work with distance vision (clear vision at 20 feet or more) for extended periods of time (applies to field position only).
* This position requires the ability to stoop, kneel, crouch or crawl between 1 and 33% of the time (applies to field position only).
* This position requires the ability to lift up to 50 pounds between 1 and 33% of the time.

Why Join the Claim's Rotation Development Program?

* Develop valuable leadership and business acumen skills
* Receive mentorship and professional development customized to you
* Acquire a broad understanding of the insurance claims industry
* Receive training, development and build career-boosting relationships
* Grow alongside a group of like-minded, career-driven peers

#LI-CP4

Job Description:

Level Summary

* Requires conceptual knowledge of theories, practices, and procedures within a job discipline
* Performs routine assignments using existing procedures
* Receives instruction, guidance and direction from more senior level roles
* Entry level to a professional career progression

Primary Accountabilities

* Participates with the business in the creation/completion of project charters. Gain understanding of the business problem and helps define the problem
* Manage key projects by establishing criteria, key stakeholders, defines roles and responsibilities and drives project unto completion.
* Meet and effectively communicate with stakeholders, subject matter experts, process owners and users for key deliverables on projects and other assignments in each rotation.
* Resolves problems as needed to ensure that customers receive prompt and efficient service.
* Interpret data and analyze results
* Identifies the problems and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions
* Support new ideas, systems and procedures and create ideas and actions in response to changing environment.
* Collaborate on the evaluation of programs and participate in the development of recommendations.
* Proactively brings in new and innovative ideas and approaches to assignments/projects

Education and Licenses

* Must have obtained degree within the past 6 months

Travel Requirements

* This position requires travel up to 5% of the time.

Specialized Knowledge & Skills Requirements

* Demonstrated experience providing customer-driven solutions, support or service.
* Strong communication, analytical and problem-solving skills.
* Basic knowledge and understanding of project management tools, methodologies and practices.
* Demonstrated experience working in a collaborative team environment.

Additional Job Information:

When you work at American Family you can expect benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, and a paid-time off program. In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Enterprise benefits.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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