Digital Business Architect

Job Summary

The Architect’s primary focus is Digital Marketing, Customer Relationship Management (CRM) and Customer Experience (CX) platforms/processes. This role requires translating technical topics for non-technical audiences. Strategic-minded architectural skills are required to lead and influence roadmap creation, tradeoff and risk discussions, as well as gaining a shared understanding and buy-in to drive towards implementation, while resolving roadblocks The Architect must operate in a fast-paced environment to drive multiple digital transformation initiatives in parallel with little, to no supervision. Healthcare, Omni Channel, collaboration tools, As Is/To Be process reviews, strategic business capabilities, and technology platform roadmap creation experience preferred. 

This role is focused mostly on collaborating with the business acting as a liaison with the technical solution Architects and Engineers to outline the business outcomes and high level capabilities needed.  This role will work with others to formulate solution recommendations.

Essential Functions

• Provides support in analyzing problems, processes and procedures to develop logical solutions that solve technical issues.
• Contributes to architectural designs, diagrams and specification documentation for assigned projects.
• Implements elements of the IT architecture roadmap by creating short-term tactical solutions to achieve long-term objectives.
• Ensures development of complete solutions utilizing established standards, procedures and methodologies.
• Articulates technical recommendations to key stakeholders through written and verbal communication.
• Assists in technical consultation to clients and management on projects aligned to the roadmap.
• Maintains industry knowledge of emerging technologies and trends.
• Supports projects of moderate scope in the build/development, testing and implementation phases until the project delivers a solution.

Knowledge, Skills and Abilities

Analytical Thinking

Advanced

Technical/Professional Knowledge and Skills

Intermediate

Problem Solving and Resolution

Advanced

Communication (Verbal/Written)

Intermediate

Business Acumen

Intermediate

 

Education Requirements

Required: Bachelor's

Preferred: Master's

Field(s) of Study: Information Technology, Management Information Systems, Computer Science or related field

 

Experience Requirements

Required: Minimum of 3 Years

Preferred: Minimum of 5 Years

Experience Details: Minimum of 3 years of IT-related architectural experience is required.

 

Equivalent combination of education, experience or training determined to be acceptable by Human Resources may be substituted, unless regulated by contract or program standards

 

Physical Demands

Talking

Occasional (30-60%)

Sitting

Frequent (60-90%)

Use of Computer

Frequent (60-90%)

Telephones and Other Electronic Devices

Occasional (30-60%)

Other Information

Important Notice

BCBSND has a vaccination protocol in place that requires any employees who physically work in a BCBSND office or whose role requires direct customer contact to be vaccinated against COVID-19. We respect your choice to get vaccinated (or not) and getting vaccinated is not a condition of employment. If you are not vaccinated, you may work remotely if your role allows for it. If your role does not allow for remote work and you are unable to get the COVID-19 vaccine, there is an exception process available that includes a weekly testing regimen.

Important Notice

The health of our employees, members, and communities we serve is at the heart of what we do and due to this BCBSND requires all employees to be fully vaccinated or obtain an approved accommodation/exemption at the time of hire. As a Federal Contractor this requirement also helps us to follow Executive Order 14042 Ensuring Adequate COVID Safety. Contact us if you have questions at bcbsndcareers@bcbsnd.com

Job Posting Policy

Employees new to Blue Cross Blue Shield of North Dakota are eligible to apply for positions within their assigned department after successfully completing 90-days in their role. For positions outside of their department, new employees should attain a minimum of six months of service before applying for a new role. Exceptions to this are acceptable, provided there is good business justification for making the move.

Equal Opportunity Employment

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity.

For questions, please email careers@bcbsnd.com

This job posting will be closed 1/28/2022 at 8:00AM CST. No further applications will be considered.