Technical Sales Consultant II (Government)

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to State and Local Governments. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.

The AT&T Public Safety Solutions organization offers a comprehensive suite of solutions to meet the needs of any public safety entity regardless of size. These solutions include leading-edge networks, 9-1-1 database services, professional support systems and a number of call handling solutions including next generation IP-enabled controllers, intelligent workstations, mapping, cloud-aided dispatch and FirstNet solutions. AT&T Public Safety Solutions delivers fully integrated, end-to-end emergency response solutions.

AT&T has an opening for a Technical Sales Consultant III to support the Public Safety Solutions organization, in providing world-class consulting to AT&T's public safety customers.

Key Roles and Responsibilities:

• Acts as primary technical point of contact for Public Safety/9-1-1 customers, technology partners and Public Safety Application Sales Executives for the design, proposal and sale of complex solutions.
• Serves as the Trusted Technical Advisor to public safety customers by exhibiting expertise in NG911 and IP networking solutions with the highest ethical standards.
• Assists the account team in responding to customers' RFP/RFO/RFI by providing technology guidance, design, content and pricing.
• Familiarity with and a deep technical understanding of AT&T's new and emerging application services and products that may relate to public safety/9-1-1 solution sales.
• Works with local account teams in design of call handling WAN networks using MPLS and Ethernet solutions as well as FirstNet and LTE technologies.
• Ability to create and maintain strong relationships with key decision makers in Local, County, State governments such as C-Level executives, PSAP Directors, City/County Board and Commission representatives, Police/Fire/EMS Chiefs in order to influence technology strategy and direction.
• Contributes to the sales team's attainment of aggressive annual sales quota for new public safety solutions and network services through technical consulting activities.
• Provides technical support in sales presentations and product demonstrations.
• Functions as an overlay to account teams and must be a team player with a can-do attitude and strong desire to exceed expectations with minimal direct supervision.

Duties directly related to making sales includes:

• Meeting with customers and engaging in sales activities at the customer's site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.;
• Travel within assigned territory is required and could spend more than 50% of their time performing duties directly related to making sales away from their offices at a customer's place of business or home;
• Attendance at various trade shows/conferences to promote AT&T's leadership in the Public Safety industry;
• Identification of new opportunities and ability to close sales through persuasive negotiations;
• Proactive development of NG911, ESInet and CAD opportunities;
• Utilization of Consultative Selling techniques;
• Presentations to large audiences on technical and complex solutions requiring effective communication skills;
• Serving as a trusted advisor to customers regarding complex public safety/9-1-1 solutions.

Experience:

• 10+ years' experience in selling complex networking solutions to state and local Government customers
• Strong analytical skills with the ability to translate complex information into layman's terms for ease in understanding.
• Comfortable in presenting technical solutions to large audiences and executive management.
• Understanding of legacy 9-1-1 solutions, NG911, ESInet, cloud based applications, Phase I/II wireless, Text to 9-1-1, CAD, JMS, RMS, Management Information Systems (MIS), ALI Database systems, voice logging systems, wireless broadband solutions, mobility applications and hosted telephony architecture.
• Understanding of legacy network services (CAMA, T1, PRI, POTS).
• Strong knowledge and previous experience designing emerging network services (MPLS & Ethernet) in support of 9-1-1 call handling and ESInet solutions.
• In-depth knowledge of 9-1-1 operations and call handling solutions from Motorola, Intrado & Solacom.
• Familiarity with network security and working knowledge of AT&T's security solutions portfolio.
• Knowledge of network components from AudioCodes, Oracle, Sonus, Cisco, Fortinet, Juniper, Palo Alto, Avaya.
• Understanding of AT&T sales processes.
• Proficiency in MS Office products including Outlook, Word, Excel, PowerPoint, Visio.
• Technical training courses/certifications in network technologies (Cisco, Palo Alto, Juniper, CISSP, etc.)

Desired Education and Certification:

• Bachelor's degree preferred
• ENP certification

Ready to join our team? Apply today!

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