Delivery Manager - Center for Digital Health - Remote

Why Mayo Clinic
Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you'll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you'll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits . Eligibility may vary.

Position description
Responsible for driving the timely delivery of digital products and software on behalf of the business owner and product and engineering/IT teams. Ensures requirements are captured, validated, maintained, managed, and tracked. Plans and coordinates to ensure team processes are in place, works with product managers to define and maintain product roadmaps, and manages resource allocation and forecasting to deliver projects. Drives product delivery through financial, development and resource management. Identifies and manages dependencies between teams and between products, platforms, and operations. Reports on product progress and resolves or escalates risks and issues. Coordinates release management to align with other initiatives and stakeholder needs. Knowledgeable and skilled in Agile product life-cycle management. Enables the product and engineering/IT teams to 'get work done' by removing obstacles. Negotiates, plans, and manages the release windows and cycles across a portfolio. Manage risks and resolves issues that affect release scope, schedule, and quality. Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations. Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates. Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes. Manage relationships and coordinate work between different teams at different locations. Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews. Produce Deployment, Run Books, and Implementation Plans. Communicate release details and schedules to the Business as required. Maintains the release schedule for all core services and ensure alignment across key partners and vendors. Continually work towards making improvements in the release process. Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists. Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists. Manage initiatives across several development teams (external & internal) with multiple matrixed stakeholder groups within a complex multi-layered governance structure. Work has high to very high-risk interdependencies and may have major costs associated. Able to work across multiple products, managing complex initiatives, along with ongoing releases and new product development. Able to build a release process and framework which relies on Agile principles and engineering CI/CD best practices.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.

CDH2021

Qualifications
Bachelor's degree and 4+ years' experience as a digital project manager, scrum master or other equivalent role.

Additional qualifications
Understands and applies current digital technology design, build and operations capabilities and requirements leveraging Agile product methodologies. Able to effectively communicate/ translate a product vision, strategy and design amongst product, engineering/IT, UX/UI, Operations teams. Continuously seeks to understand new and emerging digital technologies and health care products and adapts work processes to reflect changes in design, build and delivery approaches. Understands and creatively problem-solves to remove obstacles to enable digital product delivery (on-time, within budget, and fulfilling documented requirements). Possesses technical knowledge and expertise working with engineering/IT teams. Ability to build and maintain strong working relationships at multiple levels of the organization. Effective (or Strong) communicator (written & verbal) with active listening skills. Ability to facilitate small group/team discussions. Professional and reflects Mayo Clinic values and beliefs. Strong planning & organizational skills. Proactive and able to navigate conflict and help find resolution. Problem solver with ability to maintain a keen attention to detail and manage multiple initiatives. Strong familiarity with Scrum - Certified Scrum Master (CSM), Advanced Certified Scrum Master (ACSM), PMI Agile Certified Practitioner, or Certified Scrum Professional (CSP) preferred. Experience in project management with software development lifecycle. Strong knowledge of product management for digital solutions highly preferred.

License or certification
Advanced ScrumMaster or ScrumMaster certification required within 1 year

Exemption status
Exempt

Compensation Detail
Required education, experience, and tenure may be considered along with internal equity when job offers are extended. The salary range every 2 weeks is approx. $2,608-$3,652 based on a full-time position.

Benefits eligible
Yes

Schedule
Full Time

Hours / Pay period
80

Schedule details
M-F, 8am-5pm. 100% remote role, the employee can live anywhere within the U.S.

Weekend schedule
NA

Remote
Yes

International Assignment
No

Site description
Full time remote role; the employee can work anywhere in the U.S.

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Recruiter
Laura Percival

EOE
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.