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Case Manager - Young Mothers and Families

Employer
YouthLink
Location
Minneapolis
Salary
Competitive

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Who is YouthLink?

YouthLink is a recognized leader in the Twin Cities and beyond for our work to build pathways of opportunity for homeless youth and youth in crisis ages 16 - 24. Our model is based on providing support through outreach, handling basic needs, intervention, and aftercare. Our youth-focused team provides innovative, evidence-based services that guide youth on a holistic level toward futures of education, employment, health and wellness, housing stability and aftercare.

Why us?

YouthLink is a Youth Focused organization where diversity and inclusion are valued and welcomed. Are you people centered, innovative, client focused, ethical, patient, dependable, confident, ambitious, and caring? Then you are a perfect fit at YouthLink. Here at YouthLink, we believe in work/life balance and recognize how important it is to our families.

We are looking for a Family Case Manager focused on families to join our team and help us advance our mission. As a Family Case Manager, you will be responsible for providing referral and support services focused on young mothers and parents ages 18-25, who are struggling with homelessness, mental health, substance use and behavioral issues. This position will also work with parents and families to understand and navigate complicated systems such as Child Protective Services and Medicaid and work toward future facing opportunities in education and employment. Come take this journey with us!

We offer a comprehensive benefits package with a minimal waiting period which includes, but not limited to: Health insurance subsidized at 90%, dental insurance, 401(k) with 2% matching contributions, company paid life insurance, a holiday program (11 + 2 floating holidays), generous sick and vacation time off that begins accruing immediately upon hire, continuing education, and growth opportunities. At this time YouthLink does offer relocation.

  • Job Type: Full-time
  • Work Schedule: Typically, Monday - Friday, must have flexibility to work in the day, evening and occasional weekends.

Knowledge, Skills and Abilities and or Competencies needed to successfully perform the work:

  • Strong commitment to Diversity, Equity, and Inclusion.
  • Comfort with Microsoft Office applications as well as exhibit an ability to learn and utilize handheld applications systems and other electronic recording systems.
  • A high degree of professionalism and ability to work with and maintain confidential information.
  • When needed, provide assistance navigating Child Protective Services and the shelter system.
  • When in crises, provide hotel rooms for temporary shelter.
  • Payment of back rent to help secure future housing.
  • Use of YouthLink's childcare area with volunteers who can watch children while parents work with the person in this position or work on future goals.
  • Dedicated space and support for supervised parental visits to help parents working on regaining custody.
  • Consistent ability to perform and contribute positively in a diverse, collaborative team environment.
  • Ability to coordinate care, delegate tasks, provide referrals and problem solve as needed.
  • Dynamic energy, ability to multi-task and negotiate multiple demands on attention.
  • Demonstrate an ability to utilize continuous improvement techniques and quality research methods to optimize overall program operation and build community relationships.
  • Ability to work efficiently and effectively both individually and as part of a professional team.
  • Must have a valid driver's license and driving record that is acceptable to the company's Vehicle Use policy.


Required Education, Experience, Licensure, Certification required for entry into position:

  • Minimum of 2 years' experience working with homeless or at-risk youth.
  • 1+ years of working with young mothers and young families.
  • 1+ years' experience working within complex systems such as child protective services etc.
  • Valid Driver's License and current automobile insurance.


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