Broker Relations Partner

Job Summary

The Broker Relations Partner is responsible for playing a key role enhancing and maintaining favorable relationships with brokers external to the organization maximizing sales and retention opportunities for the company. This role works closely with internal teams to manage relationships with brokers in support of their respective client accounts.

 

Essential Functions

• Develops, cultivates, and maintains favorable business relationships with agents and brokers.
• Ensures brokers are consistently satisfied with the organization’s products and services maximizing sales opportunities.
• Generates interests, establishes pipeline, and focuses on supporting local brokers as they retain and expand their book of business with BCBSND.
• Supports and oversees the sales and renewal cycles for brokers and clients, including the recommendation of appropriate products and solutions.
• Addresses, escalates, and resolves areas of concern raised by agents and brokers. Serves as an advocate for the broker within the organization.
• Develops client pricing strategies in collaboration with internal stakeholders.
• Facilitates educational training seminars for clients, vendors, and brokers.
• Educates and drives awareness and preference of our services throughout the brokerage community.
• Monitors and communicates broker and agent metrics to ensure successful outcomes and continued preferred broker status.
• Provides guidance, trains and mentors departmental staff and collaborates with leadership to support strategic goals within the team.
• Travel outside of core business location is required.

 

Knowledge, Skills and Abilities

Collaboration

Intermediate

Communication (Verbal/Written)

Intermediate

Business Acumen

Intermediate

Presentation Skills

Intermediate

Relationship Management

Advanced

Flexibility and Adaptability

Advanced

 

Education Requirements

Required: Bachelor's

Preferred: Bachelor's

Field(s) of Study: Business, Marketing or related field

 

Experience Requirements

Required: Minimum of 5 Years

Preferred: Minimum of 7 Years

Experience Details: Minimum of 5 years of health insurance, sales, account management, consulting, business, or related experience is required.

 

Certification, Licensures & Registration Requirements

Title: Must have or obtain Insurance Producer License within 3 months of hire and maintain continuing education requirements annually.

State or Agency: ND

Title: Must maintain an active and valid/unencumbered driver’s license which allows for standard driving privileges in North Dakota and Minnesota

State or Agency: Department of Motor Vehicles

 

Equivalent combination of education, experience or training determined to be acceptable by Human Resources may be substituted, unless regulated by contract or program standards

 

Physical Demands

Use of Computer, Telephone or Other Devices

Constant (90-100%)

Typing/Data Entry

Frequent (60-90%)

Talking

Frequent (60-90%)

Sitting

Frequent (60-90%)

Walking

Occasional (30-60%)

Travel

Frequent (60-90%)

 

Other Information

Important Notice

BCBSND has a vaccination protocol in place that requires any employees who physically work in a BCBSND office or whose role requires direct customer contact to be vaccinated against COVID-19. We respect your choice to get vaccinated (or not) and getting vaccinated is not a condition of employment. If you are not vaccinated, you may work remotely if your role allows for it. If your role does not allow for remote work and you are unable to get the COVID-19 vaccine, there is an exception process available that includes a weekly testing regimen.

Job Posting Policy

New employees with Blue Cross Blue Shield of North Dakota will be eligible to apply for positions within their assigned department after successfully completing a 90-day review. For positions outside your department, you must attain a minimum of six months of service before you can apply.

Equal Opportunity Employment

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity.

For questions, please email careers@bcbsnd.com

This job posting will be closed 1/28/2022 at 8:00AM CST. No further applications will be considered.