Patient Services Manager 1

Unit Description

Do you possess strong leadership skills and enjoy managing people, processes and projects? Sodexo is seeking a Patient Services Manager 1 at M Health Fairview Southdale Hospital located in Edina, Minnesota. Southdale is a dynamic, acute care hospital that has been expanding its footprint and functions within the M Health Fairview system. The Patient Services Manager will oversee the At Your Request patient dining experience, serving approximately 200 patients per meal period, while partnering closely with the lead Patient Services Manager, Clinical Nutrition Manager and Nursing teams to ensure a safe and exceptional patient dining experience. Led by an Operations Manager, the PSM 1 will work closely with the lead Patient Services Manager, Production Manager, and Food Services managers to support Fairview's mission of driving a healthy future and creating an exceptional patient experience. The PSM will occasionally have oversight of Production and Retail Services responsibilities as well.

The Patient Services Manager offers a salary range of $50,000 - $60,000 with a $2,500 sign-on bonus and full-benefits that kick in immediately! If you have experience as a Restaurant Manager, Supervisor, or Director or have a background in Food Service or Healthcare, you are encouraged to apply.

The successful candidate will:

* have oversight of day-to-day operations;
* successfully coordinate all required tasks through subordinate managers, supervisors and frontline staff;
* deliver high quality food services including retail, catering and patient meal management operations;
* achieve company and client financial targets and goals;
* develop and maintain client and customer relationships (i.e., comfortable in c-suite settings where communication skills are imperative when serving as top level site management)
* develop strategic plans;
* ensure HACCP, regulatory and standards compliance;
* have daily interaction with patients, their families and clinical team to ensure patient satisfaction;
* create a positive environment; and/or
* ensure Sodexo standards are met.

Is this opportunity right for you? We are looking for candidates who:

* have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
* have culinary production experience and a strong background in safety and sanitation compliance;
* can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
* are enthusiastic and confident;
* ability to drive employee success to enhance the value of the food and nutrition team; I
* prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or
* demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC), Sodexo Menu Graphics (SMG), Catetrax and is proficient in computer skills and report management experience. This is only for internal candidates as external candidates won't have this knowledge

Learn more about Fairview Southdale Hospital at Click here

Learn more about Sodexo's Benefits

Not the job for you?

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry.

Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.Key Duties- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

* Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.
* Establishes operating standards, implements quality improvements and communicates them to employees.
* Performs audits and prepares reports

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.