Customer Support Representative
- Employer
- SPECTRUM
- Location
- Appleton
- Salary
- Competitive
View more
- Industry
- Office and Administration
- Role
- Other
- Job Type
- Long-Term
- Hours
- Full Time
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At A Glance
Spectrum was recently awarded a ??Best-In-State Employer?? in Wisconsin by Forbes in 2020! We are growing and adding to our Inbound Customer Care team at Spectrum??s #1 performing site in the nation for Video Repair in Appleton. We also provide some of the best benefits in the Fox Valley such as:
Job Duties Include
Qualifications
Spectrum was recently awarded a ??Best-In-State Employer?? in Wisconsin by Forbes in 2020! We are growing and adding to our Inbound Customer Care team at Spectrum??s #1 performing site in the nation for Video Repair in Appleton. We also provide some of the best benefits in the Fox Valley such as:
- Free home cable (includes HBO/premium channels), internet and home phone
- 11 weeks of comprehensive paid training!
- Up to a 5% pay increase after 6 months post training
- 6% dollar for dollar 401k match plus an additional 3% for a Retirement Fund
- Tuition Reimbursement up to $5,250 a year!
- Low cost health, vision and dental insurance within your first 30 days
Job Duties Include
- Actively engaging and providing superior service to our inbound customers
- Effectively assessing and troubleshooting equipment issues
- Utilizing problem solving skills to resolve customer questions and concerns
- Effectively assessing and troubleshooting equipment issues
Qualifications
- Must be 18 years of age with a HS Diploma/GED
- 6+ months of customer service experience
- Ability to communicate clearly
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