Account Services Manager
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The Account Services Manager guides and manages the overall functions of customer support, drafting and quoting within Alexandria Industries. This position is also responsible for achieving short and long-term strategic goals to ensure growth of the department and organization.
MINIMUM QUALIFICATIONS
- Education:
- Associates or Bachelors degree in Business Management or related program preferred
- Experience:
- 10+ years of experience in business management in a manufacturing industry required
- 5+ years of customer service leadership experience preferred
- Sales experience desired
- Other required Knowledge, Skills, and Abilities:
- Strong knowledge of a variety of manufacturing processes and procedures
- Strong computer skills (Outlook, Excel, Word, PowerPoint, A.I. computer systems)
- Strong written and verbal communication skills
- Self-directed, able to take initiative and exercise independent judgment
- Ability to create, foster and grow business relationships with leadership and team members
- Must be a highly organized and self-motivated individual able to handle multiple tasks and meet deadlines in a fast-paced environment
- Willingness and ability to develop a working knowledge of Alexandria Industries' business and facilities in support of the company goals and initiatives
- Ability to support business units with numerous high priorities in multiple locations
- Mature judgment and ability to handle sensitive situations and confidential information with professionalism
- Ability to understand and utilize metrics to track and improve on key processes
- Credible, with excellent business acumen and high level analysis skills
- Strong team focus with the ability to work effectively in a professional and team environment
- Ability to travel as required (5-10%)
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