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Account Services Manager

Employer
Alexandria Industries
Location
Alexandria
Salary
Competitive

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Industry
General
Role
Manager
Job Type
Long-Term
Hours
Full Time

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The Account Services Manager guides and manages the overall functions of customer support, drafting and quoting within Alexandria Industries. This position is also responsible for achieving short and long-term strategic goals to ensure growth of the department and organization.


MINIMUM QUALIFICATIONS

  1. Education:
  • Associates or Bachelors degree in Business Management or related program preferred
  1. Experience:
  • 10+ years of experience in business management in a manufacturing industry required
  • 5+ years of customer service leadership experience preferred
  • Sales experience desired
  1. Other required Knowledge, Skills, and Abilities:
  • Strong knowledge of a variety of manufacturing processes and procedures
  • Strong computer skills (Outlook, Excel, Word, PowerPoint, A.I. computer systems)
  • Strong written and verbal communication skills
  • Self-directed, able to take initiative and exercise independent judgment
  • Ability to create, foster and grow business relationships with leadership and team members
  • Must be a highly organized and self-motivated individual able to handle multiple tasks and meet deadlines in a fast-paced environment
  • Willingness and ability to develop a working knowledge of Alexandria Industries' business and facilities in support of the company goals and initiatives
  • Ability to support business units with numerous high priorities in multiple locations
  • Mature judgment and ability to handle sensitive situations and confidential information with professionalism
  • Ability to understand and utilize metrics to track and improve on key processes
  • Credible, with excellent business acumen and high level analysis skills
  • Strong team focus with the ability to work effectively in a professional and team environment
  • Ability to travel as required (5-10%)


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