HR Coordinator and Trainer, American Family Field

Delaware North Sportservice is hiring for an HR Coordinator and Trainer to join the team at American Family Field in Milwaukee, Wisconsin . As an HR Coordinator you will be an integral part of the HR team by assisting the department with the day-to-day operations at American Family Field.

• Deliver training programs via classroom or virtual.
• Maintain and upload training records and provide reports after audits to management.
• Develop new approaches for training to standards, observations, training to gaps, rewards and recognition ensuring the highest possible quality of Internal and External Guest Service.
• Responsible team member recognition programs.
• Assist the HR team with hiring events throughout the season.
• Available to work events (days, nights, weekends) to engage with team members and managers as it relates to our customer service standards.
• Support the team with internal and external HR-related inquiries and requests.
• Assist with pre-employment paperwork for incoming associates.
• Ensure federal, state, local, and company regulations are followed when handling hard and digital associate files.
• Follow compliance and company regulations when working with sensitive and confidential information.
• Complete essential administration tasks; answering emails, phone calls, and filing.
• All other duties assigned
• Seasonal role to end when the Brewers season concludes.

• Previous experience in a Human Resources, Training or equivalent role preferred minimum one (1) year.
• Excellent written and verbal communication skills.
• Ability to problem-solve and operate in a fast-paced environment.
• Strong organizational, decision-making, and time management skills.
• Ability to work independently and meet project deadlines.
• Must be able to give constructive and positive feedback to hourly team members.
• Proficient in Microsoft Office.
• Knowledge with the following programs People Manager, Shift, and ServSafe Alcohol a plus.
• Working knowledge of HR and employment laws is a plus.

• Ability to sit for long periods of time.

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate the Restaurant To Be Named Later which is open daily. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.