Customer Service / Transportation Broker

Are you a Customer Service / Transportation Broker who enjoys working with people? Are you a Customer Service / Transportation Broker who has strong negotiating and problem solving skills?

Our client is a family-owned and operated company that provides transportation and distribution services throughout the U.S. and Canada.

WHAT YOU WILL BE DOING:

As a Customer Service / Transportation Broker, you will take over freight from the sales team once the team has made the sale and scheduled the first load.

• High volume inbound and outbound customer service calls
• Find carriers to move freight
• Responsible for knowing all available loads and schedule them accordingly
• Negotiate and price loads
• Post loads on websites

WHAT YOU NEED:

• 6+ months of sales, customer service or retail experience
• Must be okay being on the phones daily
• Computer savvy with the ability to learn new programs quickly
• Basic skillset in MSWD and Excel
• Strong and accurate data entry skills
• Strong verbal/written communication skills
• High attention to detail
• Excellent customer service and phone skills
• Strong negotiating and problem solving skills
• Self-starter, motivated and driven in a fast-paced environment
• Strong work ethic and team player

WHAT YOU GET:

• Smaller company with a family feel
• Hard working and fun environment
• Good longevity within the company
• Room for growth and the ability to take on additional responsibilities
• Health insurance
• Paid holidays
• Paid vacation
• 401(k)

GENERAL INFORMATION:

Hours: 40 hours per week between 7:00am - 5:00pm

Length: Temporary to Hire

Pay for the Customer Service / Transportation Broker position: $16.00 - $20.00 / hr. - based on experience

Location: Green Bay, WI

Job ID: 138109

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.

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