Member Service Specialist
- Employer
- Cass County Electric
- Location
- Fargo, North Dakota
- Salary
- DOE
View more
- Industry
- Office and Administration
- Role
- Customer Service
- Job Type
- Long-Term
- Hours
- Full Time
Job Details
Our members have high expectations for us. In turn, we have high expectations for our employees and are committed to recognizing and rewarding the hard work that they do.
We're looking for a qualified, talented, motivated individual to join our team!
The Member Service Specialist is a vital member of the Member Services team and the first point of contact to our members. Applicant must be a team player with excellent communication and multi-tasking skills.
Job Duties Include:
- Receives and prepares service orders, service transfers, meter changes, connects, and disconnects.
- Receives and answers member inquiries and concerns relating to billing and off peak programs.
- Processes service applications, billing and collection of deposits.
- Sets up and reviews reports related to metered services for billing purposes.
Qualifications:
- Associates degree in Business Administration or related major is required. Closely related and progressive job experience may substitute for a portion of the educational requirements.
- One to two years of customer service experience required.
This is a regular, full-time position. Cass County Electric has an excellent benefit package and compensation program.
Please Click Apply by Friday, June 10th, 2022.
Company
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