Universal Banker

Are you looking to gain experience in the banking/finance industry? THE RIGHT STAFF is seeking Universal Banker I for one of our clients located in St. Paul, MN. This is a DIRECT HIRE role. This role is an ONSITE in St. Paul, MN. This role wil float between St. Paul and Bloomington locations.

The Universal Banker I is responsible for establishing, retaining, and deepening customer relationships by providing exceptional customer service, performing efficient and accurate banking transactions, opening or closing accounts, knowledgeable of policies, procedures, and regulations of the bank for both consumer and business customers

RESPONSIBILITIES

• Maintains a working understanding of retail and commercial depository products and services.
• Process various in-branch financial transactions including cashing checks, accepting deposits and loan payments, negotiable instrument sales, savings bond redemptions, change orders, and foreign currency in a timely manner.
• Balances Cash Recyclers, vault, and coin machine.
• Upholds customer confidentiality in accordance with established procedures and guidelines.
• Handles inbound and outbound calls with a goal of customer retention, expansion of their banking relationship with us, and attracting new customers.
• Interacts with customers to provide information in response to inquiries about accounts, products, and services.
• Identifies and closes cross-sell opportunities (retail/commercial) in order to solicit sales of new or additional services or products and refers customers to bank staff for purchase/set-up of certain products and services, as appropriate.
• Opens checking and savings deposit accounts, certificates of deposit, safe deposit boxes
• Provide secured access to safe deposit boxes, if applicable.
• May open and close the branch following proper procedures/policies.
• Communicates with customers to explain features and benefits of products or services offered.
• Demonstrates products or services and provides assistance in the best application of products or services.
• Performs data entry to maintain consumer and commercial contact and deposit data into the bank's computer system.
• May process check orders, stop-payments, wire transfers, point of sale (POS), and automated teller machine (ATM) disputes and notarize documents.
• Works to ensure departmental compliance with BSA/AML/OFAC rules.
• Reports suspicious client and account activity.
• Develops and maintains positive relationships with Highland Bank customers and employees.
• Assists other Highland Bank staff; performs other duties as apparent or as delegated by the supervisor, in order to provide excellent customer and internal departments service.
• Volunteer in local community events that the bank sponsors.

QUALIFICATIONS:

• High School Diploma or GED
• Preferred two to four years of experience in the financial services industry preferably in one or more of the following areas: Cash Handling, Help Desk, Phone Bank
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
• Typing 40 WPM

HOURS, PAY and BENEFITS:

Direct Hire

On-Site

St. Paul, MN

Full-time

This position will float between St. Paul and Bloomington locations

Monday - Friday, occasional Saturdays

M-F: 8:15 AM. - 5:45 PM, Sat: 8:45 AM - 12:15 PM

Pay: $ 16-$19, depending on qualification

Quarter incentives that pay up to $1,200 - $1,500

TO APPLY:

Qualified candidates may apply by sending your Microsoft Word 2003 or higher resume to

We thank all interested candidates. However, only those selected for interviews will be contacted.

To view additional positions and apply directly, go to our website:

THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist YOU! Let us help YOU create YOUR Success!

THE RIGHT STAFF is an Equal Opportunity Employer.